16 December 2020

Systems Thinking: On Systems Thinking (Quotes)

"Tektology must clarify the modes of organization that are perceived to exist in nature and human activity; then it must generalize and systematize these modes; further it must explain them, that is, propose abstract schemes of their tendencies and laws; finally, based on these schemes, determine the direction of organizational methods and their role in the universal process. This general plan is similar to the plan of any natural science; but the objective of tektology is basically different. Tektology deals with organizational experiences not of this or that specialized field, but of all these fields together. In other words, tektology embraces the subject matter of all the other sciences and of all the human experience giving rise to these sciences, but only from the aspect of method, that is, it is interested only in the modes of organization of this subject matter." (Alexander Bogdanov, "Tektologia: Vseobshchaya Organizatsionnaya Nauka" ["Tektology: The Universal Organizational Science"], 1922)

"Creative evolution synthesises from the parts a new entity not only different from them, but quite transcending them. That is the essence of a whole. It is always transcendent to its parts, and its character cannot be inferred from the characters of its parts." (Jan Smuts, "Holism and Evolution", 1926)

"[Holism is] the tendency in nature to form wholes that are greater than the sum of the parts through creative evolution […]" (Jan Smuts, "Holism and Evolution", 1926)

"An ecological approach to public administration builds, then, quite literally from the ground up; from the elements of a place - soils, climate, location, for example - to the people who live there - their numbers and ages and knowledge, and the ways of physical and social technology by which from the place and in relationships with one another, they get their living. It is within this setting that their instruments and practices of public housekeeping should be studied so that they may better understand what they are doing, and appraise reasonably how they are doing it. Such an approach is of particular interest to us as students seeking to co-operate in our studies; for it invites - indeed is dependent upon - careful observation by many people in different environments of the roots of government functions, civic attitudes, and operating problems." (John Merriman Gaus, "Reflections on public administration", 1947)

"A systems approach begins when first you see the world through the eyes of another." (C West Churchman, "The Systems Approach", 1968)

"The parallelism of general conceptions or even special laws in different fields therefore is a consequence of the fact that these are concerned with 'systems' and that certain general principles apply to systems irrespective of their nature. Hence principles such as those of wholeness and sum, mechanization, hierarchic order, approached to steady states, equifinality, etc., may appear in quite different disciplines. The isomorphism found in different realms is based of the existence of general system principles, of a more or less well-developed ‘general system theory’." (Ludwig von Bertalanffy, "General System Theory", 1968)

"We may state as characteristic of modern science that this scheme of isolable units acting in one-way causality has proven to be insufficient. Hence the appearance, in all fields of science, of notions like wholeness, holistic, organismic, gestalt, etc., which all signify that, in the last resort, we must think in terms of systems of elements in mutual interaction […]." (Ludwig von Bertalanffy, "General System Theory", 1968)

"In the selection of papers for this volume, two problems have arisen, namely what constitutes systems thinking and what systems thinking is relevant to the thinking required for organizational management. The first problem is obviously critical. Unless there were a meaningful answer there would be no sense in producing a volume of readings in systems thinking in any subject. A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking." (Frederick E Emery (ed.),"Systems thinking: selected readings", 1969)

"There are different levels of organization in the occurrence of events. You cannot explain the events of one level in terms of the events of another. For example, you cannot explain life in terms of mechanical concepts, nor society in terms of individual psychology. Analysis can only take you down the scale of organization. It cannot reveal the workings of things on a higher level. To some extent the holistic philosophers are right." (Anatol Rapoport, "General Systems" Vol. 14, 1969) 

"The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately. Such an approach is concerned with total - system performance even when a change in only one or a few of its parts is contemplated because there are some properties of systems that can only be treated adequately from a holistic point of view. These properties derive from the relationship between parts of systems: how the parts interact and fit together." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"Early scientific thinking was holistic, but speculative - the modern scientific temper reacted by being empirical, but atomistic. Neither is free from error, the former because it replaces factual inquiry with faith and insight, and the latter because it sacrifices coherence at the altar of facticity. We witness today another shift in ways of thinking: the shift toward rigorous but holistic theories. This means thinking in terms of facts and events in the context of wholes, forming integrated sets with their own properties and relationships."(Ervin László, "Introduction to Systems Philosophy", 1972) 

“The notion of ‘system’ has gained central importance in contemporary science, society and life. In many fields of endeavor, the necessity of a ‘systems approach’ or ‘systems thinking’ is emphasized, new professions called ‘systems engineering’, ‘systems analysis’ and the like have come into being, and there can be little doubt that this this concept marks a genuine, necessary, and consequential development in science and world-view.” (Ervin László, “Introduction to Systems Philosophy: Toward a New Paradigm of Contemporary Thought”, 1972)

"A company is a multidimensional system capable of growth, expansion, and self-regulation. It is, therefore, not a thing but a set of interacting forces. Any theory of organization must be capable of reflecting a company's many facets, its dynamism, and its basic orderliness. When company organization is reviewed, or when reorganizing a company, it must be looked upon as a whole, as a total system." (Albert Low, "Zen and Creative Management", 1976)

"There is a strong current in contemporary culture advocating ‘holistic’ views as some sort of cure-all […] Reductionism implies attention to a lower level while holistic implies attention to higher level. These are intertwined in any satisfactory description: and each entails some loss relative to our cognitive preferences, as well as some gain [...] there is no whole system without an interconnection of its parts and there is no whole system without an environment." (Francisco Varela, "On being autonomous: The lessons of natural history for systems theory", 1977)

"Holism traditionally says that a collection of beings may have a collective property that cannot be inferred from the properties of its members." (C West Churchman, "The Systems Approach and Its Enemies" , 1979) 

"Systems thinking is a special form of holistic thinking - dealing with wholes rather than parts. One way of thinking about this is in terms of a hierarchy of levels of biological organization and of the different 'emergent' properties that are evident in say, the whole plant (e.g. wilting) that are not evident at the level of the cell (loss of turgor). It is also possible to bring different perspectives to bear on these different levels of organization. Holistic thinking starts by looking at the nature and behaviour of the whole system that those participating have agreed to be worthy of study. This involves: (i) taking multiple partial views of 'reality' […] (ii) placing conceptual boundaries around the whole, or system of interest and (iii) devising ways of representing systems of interest." (C J Pearson and R L Ison, "Agronomy of Grassland Systems", 1987)

"Systems thinking is a framework of thought that helps us to deal with complex things in a holistic way. The formalization of (giving an explicit, definite, and conventional form to) this thinking is what we have termed systems theory." (Robert L Flood & Ewart R Carson, "Dealing with Complexity: An introduction to the theory and application of systems", 1988)

"Systems thinking is a discipline for seeing the 'structures' that underlie complex situations, and for discerning high from low leverage change. That is, by seeing wholes we learn how to foster health. To do so, systems thinking offers a language that begins by restructuring how we think." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static 'snapshots'. It is a set of general principles- distilled over the course of the twentieth century, spanning fields as diverse as the physical and social sciences, engineering, and management. [...] During the last thirty years, these tools have been applied to understand a wide range of corporate, urban, regional, economic, political, ecological, and even psychological systems. And systems thinking is a sensibility for the subtle interconnectedness that gives living systems their unique character." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a framework for seeing interrelationships rather than things, for seeing patterns rather than static snapshots. It is a set of general principles spanning fields as diverse as physical and social sciences, engineering and management." (Peter Senge, "The Fifth Discipline", 1990) 

"Systems philosophy brings forth a reorganization of ways of thinking. It creates a new worldview, a new paradigm of perception and explanation, which is manifested in integration, holistic thinking, purpose-seeking, mutual causality, and process-focused inquiry.” (Béla H. Bánáthy, "Systems Design of Education”, 1991)

"The new paradigm may be called a holistic world view, seeing the world as an integrated whole rather than a dissociated collection of parts. It may also be called an ecological view, if the term 'ecological' is used in a much broader and deeper sense than usual. Deep ecological awareness recognizes the fundamental interdependence of all phenomena and the fact that, as individuals and societies we are all embedded in (and ultimately dependent on) the cyclical process of nature." (Fritjof Capra & Gunter A Pauli, "Steering business toward sustainability", 1995)

"In the new systems thinking, the metaphor of knowledge as a building is being replaced by that of the network. As we perceive reality as a network of relationships, our descriptions, too, form an interconnected network of concepts and models in which there are no foundations. For most scientists such a view of knowledge as a network with no firm foundations is extremely unsettling, and today it is by no means generally accepted. But as the network approach expands throughout the scientific community, the idea of knowledge as a network will undoubtedly find increasing acceptance." (Fritjof Capra," The Web of Life: a new scientific understanding of living systems", 1996)

"It [system dynamics] focuses on building system dynamics models with teams in order to enhance team learning, to foster consensus and to create commitment with a resulting decision […] System dynamics can be helpful to elicit and integrate mental models into a more holistic view of the problem and to explore the dynamics of this holistic view […] It must be understood that the ultimate goal of the intervention is not to build a system dynamics model. The system dynamics model is a means to achieve other ends […] putting people in a position to learn about a messy problem [...] create a shared social reality […] a shared understanding of the problem and potential solutions [...] to foster consensus within the team [..]" (Jac A M Vennix, "Group Model Building: Facilitating Team Learning Using System Dynamics", 1996)

"Understanding ecological interdependence means understanding relationships. It requires the shifts of perception that are characteristic of systems thinking - from the parts to the whole, from objects to relationships, from contents to patterns. […] Nourishing the community means nourishing those relationships." (Fritjof Capra, "The Web of Life: A New Scientific Understanding of Living Systems", 1996)

"One of the strongest benefits of the systems thinking perspective is that it can help you learn to ask the right questions. This is an important first step toward understanding a problem. […] Much of the value of systems thinking comes from the different framework that it gives us for looking at problems in new ways." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)

"Systems thinking is most effective when it’s used to look at a problem in a new way, not to advocate a predetermined solution. Strong advocacy will create resistance - both to your ideas, and to systems thinking itself. Present systems thinking in the spirit of inquiry, not inquisition." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)

"[Systems thinking is] A new way to view and mentally frame what we see in the world; a worldview and way of thinking whereby we see the entity or unit first as a whole, with its fit and relationship to its environment as primary concerns." (Stephen G Haines, "The Managers Pocket Guide to Systems Thinking & Learning", 1998)

"The beauty of this [systems thinking] mindset is that its mental models are based on natural laws, principles of interrelationship, and interdependence found in all living systems. They give us a new view of ourselves and our many systems, from the tiniest cell to the entire earth; and as our organizations are included in that great range, they help us define organizational problems as systems problems, so we can respond in more productive ways. The systems thinking mindset is a new orientation to life. In many ways it also operates as a worldview - an overall perspective on, and understanding of, the world." (Stephen G Haines, "The Managers Pocket Guide to Systems Thinking & Learning", 1998)

"The Systems Thinking Approach is an absolute necessity to make sense of and succeed in today’s complex world." (Stephen G Haines, 1998)

 "[...] information feedback about the real world not only alters our decisions within the context of existing frames and decision rules but also feeds back to alter our mental models. As our mental models change we change the structure of our systems, creating different decision rules and new strategies. The same information, processed and interpreted by a different decision rule, now yields a different decision. Altering the structure of our systems then alters their patterns of behavior. The development of systems thinking is a double-loop learning process in which we replace a reductionist, narrow, short-run, static view of the world with a holistic, broad, long-term, dynamic view and then redesign our policies and institutions accordingly." (John D Sterman, "Business dynamics: Systems thinking and modeling for a complex world", 2000)

"Systems thinking practices the exact opposite of this analytic approach. Systems thinking studies the organization as a whole in its interaction with its environment. Then, it works backwards to understand how each part of that whole works in relation to, and support of, the entire system’s objectives. Only then can the core strategies be formulated. (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"Systems, and organizations as systems, can only be understood holistically. Try to understand the system and its environment first. Organizations are open systems and, as such, are viable only in interaction with and adaptation to the changing environment." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"As a meta-discipline, systems science will transfer its content from discipline to discipline and address problems beyond conventional reductionist boundaries. Generalists, qualified to manage today’s problem better than the specialist, could be fostered. With these intentions, systems thinking and systems science should not replace but add, complement and integrate those aspects that seem not to be adequately treated by traditional science." (Lars Skyttner, "General Systems Theory: Ideas and Applications", 2001)

"Systems thinking expands the focus of the observer, whereas analytical thinking reduces it. In other words, analysis looks into things, synthesis looks out of them. This attitude of systems thinking is often called expansionism, an alternative to classic reductionism. Whereas analytical thinking concentrates on static and structural properties, systems thinking concentrates on the function and behaviour of whole systems. Analysis gives description and knowledge; systems thinking gives explanation and understanding." (Lars Skyttner, "General Systems Theory: Ideas and Applications", 2001)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Deep change in mental models, or double-loop learning, arises when evidence not only alters our decisions within the context of existing frames, but also feeds back to alter our mental models. As our mental models change, we change the structure of our systems, creating different decision rules and new strategies. The same information, interpreted by a different model, now yields a different decision. Systems thinking is an iterative learning process in which we replace a reductionist, narrow, short-run, static view of the world with a holistic, broad, long-term, dynamic view, reinventing our policies and institutions accordingly." (John D Sterman, "Learning in and about complex systems", Systems Thinking Vol. 3 2003)

"There exists an alternative to reductionism for studying systems. This alternative is known as holism. Holism considers systems to be more than the sum of their parts. It is of course interested in the parts and particularly the networks of relationships between the parts, but primarily in terms of how they give rise to and sustain in existence the new entity that is the whole whether it be a river system, an automobile, a philosophical system or a quality system." (Michael C. Jackson, "Systems Thinking: Creative Holism for Manager", 2003) 

"System Thinking is a common concept for understanding how causal relationships and feedbacks work in an everyday problem. Understanding a cause and an effect enables us to analyse, sort out and explain how changes come about both temporarily and spatially in common problems. This is referred to as mental modelling, i.e. to explicitly map the understanding of the problem and making it transparent and visible for others through Causal Loop Diagrams (CLD)." (Hördur V. Haraldsson, "Introduction to System Thinking and Causal Loop Diagrams", 2004)

"Systems thinking is only an epistemology, a particular way of describing the world. It does not tell us what the world is. Hence, strictly speaking, we should never say of something in the world: ‘It is a system’, only: ‘It may be described as a system.’" (John Mingers, Realising" Systems Thinking: Knowledge and Action in Management Science", 2006)

"At a time when the world is more messy, more crowded, more interconnected, more interdependent, and more rapidly changing than ever before, the more ways of seeing, the better. The systems-thinking lens allows us to reclaim our intuition about whole systems and hone our abilities to understand parts, see interconnections, ask 'what-if' questions about possible future behaviors, and be creative and courageous about system redesign. (Donella H Meadows, "Thinking in Systems: A Primer", 2008)

"In ecology, we are often interested in exploring the behavior of whole systems of species or ecosystem composed of individual components which interact through biological processes. We are interested not simply in the dynamics of each species or component in isolation, but the dynamics of each species or component in the context of all the others and how those coupled dynamics account for properties of the system as a whole, such as its persistence. This is what people seem to mean when they say that ecology is ‘holistic’, an otherwise rather vague term." (John Pastor, "Mathematical Ecology of Populations and Ecosystems", 2008)

"Systems thinking is a mental discipline and framework for seeing patterns and interrelationships. It is important to see organizational systems as a whole because of their complexity. Complexity can overwhelm managers, undermining confidence. When leaders can see the structures that underlie complex situations, they can facilitate improvement. But doing that requires a focus on the big picture." (Richard L Daft, "The Leadership Experience", 2008) 

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience" , 2008)

"Understanding interdependency requires a way of thinking different from analysis. It requires systems thinking. And analytical thinking and systems thinking are quite distinct. [...] Systems thinking is the art of simplifying complexity. It is about seeing through chaos, managing interdependency, and understanding choice. We see the world as increasingly more complex and chaotic because we use inadequate concepts to explain it. When we understand something, we no longer see it as chaotic or complex." (Jamshid Gharajedaghi, "Systems Thinking: Managing Chaos and Complexity A Platform for Designing Business Architecture", 2011)

"Systems thinking is a discipline or process that considers how individual elements interact with one another as part of a whole entity. As an approach to solving problems, systems thinking uses relationships among individual elements and the dynamics of these relationships to explain the behavior of systems such as an ecosystem, social system, or organization." (Karen L Higgins, "Economic Growth and Sustainability: Systems Thinking for a Complex World", 2015)

"Holism [is] the art - in contrast with reductionism - of seeing a complex system as a whole. Holism knows the limits to its understanding; it acknowledges that the system has its wildness, its privacy, its own reasons, its defenses against invasive explanation." (David Fleming, "Lean Logic", 2016)

"Systems thinking focuses on optimizing for the whole, looking at the overall flow of work, identifying what the largest bottleneck is today, and eliminating it." (Matthew Skelton & Manuel Pais, "Team Topologies: Organizing Business and Technology Teams for Fast Flow", 2019)

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