❄️Systems Thinking: On Systemic Analysis(Quotes)

"As the analysis of a substantial composite terminates only in a part which is not a whole, that is, in a simple part, so synthesis terminates only in a whole which is not a part, that is, the world." (Immanuel Kant, "Inaugural Dissertation", 1770)

"It is interesting thus to follow the intellectual truths of analysis in the phenomena of nature. This correspondence, of which the system of the world will offer us numerous examples, makes one of the greatest charms attached to mathematical speculations." (Pierre-Simon Laplace, "Exposition du système du monde", 1799)

"SYSTEM (to place together) - is a full and connected view of all the truths of some department of knowledge. An organized body of truth, or truths arranged under one and the same idea, which idea is as the life or soul which assimilates all those truths. No truth is altogether isolated. Every truth has relation to some other. And we should try to unite the facts of our knowledge so as to see them in their several bearings. This we do when we frame them into a system. To do so legitimately we must begin by analysis and end with synthesis. But system applies not only to our knowledge, but to the objects of our knowledge. Thus we speak of the planetary system, the muscular system, the nervous system. We believe that the order to which we would reduce our ideas has a foundation in the nature of things. And it is this belief that encourages us to reduce our knowledge of things into systematic order. The doing so is attended with many advantages. At the same time a spirit of systematizing may be carried too far. It is only in so far as it is in accordance with the order of nature that it can be useful or sound." (William Fleming, "Vocabulary of philosophy, mental, moral, and metaphysical; with quotations and references; for the use of students", 1857)

"The whole of the developments and operations of analysis are now capable of being executed by machinery. […] As soon as an Analytical Engine exists, it will necessarily guide the future course of science." (Charles Babbage, "Passages from the Life of a Philosopher", 1864)

"The analysis of Nature into its individual parts, the grouping of the different natural processes and natural objects in definite classes, the study of the internal anatomy of organic bodies in their manifold forms - these were the fundamental conditions of the gigantic strides in our knowledge of Nature which have been made during the last four hundred years. But this method of investigation has also left us as a legacy the habit of observing natural objects and natural processes in their isolation, detached from the whole vast interconnection of things; and therefore not in their motion, but in their repose; not as essentially changing, but fixed constants; not in their life, but in their death." (Friedrich Engels, "Herr Eugen Dühring's Revolution in Science", 1878)

"After this first approximation, the various aspects of the situation undergo a more and more detailed analysis. In contrast to this the second method [for analysis of life space] begins with the life space as a whole and defines its fundamental structure. The procedure in this case is not to add disconnected items but to make the original structure more specific and differentiated. This method therefore proceeds by steps from the more general to the particular and thereby avoids the danger of a wrong simplification" by abstraction." (Kurt Lewin, "Principles of topological psychology", 1936)

"Analysis shows that closed systems cannot behave equifinally. This is the reason why equifinality is found in inanimate nature only in exceptional cases. However, in open systems, which are exchanging materials with the environment, in so far as they attain a steady state, the latter is independent of the initial conditions, or is equifinal.[...] Steady state systems show equifinality, in sharp contrast to closed systems in equilibrium where the final state depends on the components given at the beginning of the process." (Ludwig von Bertalanffy, "The Theory of Open Systems in Physics and Biology", Science Vol. 111, 1950)

"The analysis of engineering systems and the understanding of economic structure have advanced since then, and the time is now more ripe to bring these topics into a potentially fruitful marriage." (Arnold Tustin, "The Mechanism of Economic Systems", 1953)

"An engineering science aims to organize the design principles used in engineering practice into a discipline and thus to exhibit the similarities between different areas of engineering practice and to emphasize the power of fundamental concepts. In short, an engineering science is predominated by theoretical analysis and very often uses the tool of advanced mathematics." (Qian Xuesen, "Engineering cybernetics", 1954)

"The term 'systems engineering' is a term with an air of romance and of mystery. The romance and the mystery come from its use in the field of guided missiles, rockets, artificial satellites, and space flight. Much of the work being done in these areas is classified and hence much of it is not known to the general public or to this writer. […] From a business point of view, systems engineering is the creation of a deliberate combination of human services, material services, and machine service to accomplish an information processing job. But this is also very nearly a definition of business system analysis. The difference, from a business point of view, therefore, between business system analysis and systems engineering is only one of degree. In general, systems engineering is more total and more goal-oriented in its approach [...]." ("Computers and People" Vol. 5, 1956)

"There are two types of systems engineering - basis and applied. [...] Systems engineering is, obviously, the engineering of a system. It usually, but not always, includes dynamic analysis, mathematical models, simulation, linear programming, data logging, computing, optimating, etc., etc. It connotes an optimum method, realized by modern engineering techniques. Basic systems engineering includes not only the control system but also all equipment within the system, including all host equipment for the control system. Applications engineering is - and always has been - all the engineering required to apply the hardware of a hardware manufacturer to the needs of the customer. Such applications engineering may include, and always has included where needed, dynamic analysis, mathematical models, simulation, linear programming, data logging, computing, and any technique needed to meet the end purpose - the fitting of an existing line of production hardware to a customer's needs. This is applied systems engineering." (Instruments and Control Systems Vol. 31, 1958

"In a general way it may be said that to think in terms of systems seems the most appropriate conceptual response so far available when the phenomena under study - at any level and in any domain - display the character of being organized, and when understanding the nature of the interdependencies constitutes the research task. In the behavioral sciences, the first steps in building a systems theory were taken in connection with the analysis of internal processes in organisms, or organizations, when the parts had to be related to the whole." (Fred Emery, "The Causal Texture of Organizational Environments", 1963)

"Foundations and organization are similar in that both provide some sort of more systematic exposition. But a step in this direction may be crucial for organization, yet foundationally trivial, for instance a new choice of language when (i) old theorems are simpler to state but (ii) the primitive notions of the new language are defined in terms of the old, that is if they are logically dependent on the latter. Quite often, (i) will be achieved by using new notions with more ‘structure’, that is less analyzed notions, which is a step in the opposite direction to a foundational analysis. In short, foundational and organizational aims are liable to be actually contradictory." (Georg Kreisel & Jean-Louis Krivine, "Elements of Mathematical Logic: Model Theory", 1967)

"General systems theory (in the narrow sense of the term) is a discipline concerned with the general properties and laws of 'systems' . A system is defined as a complex of components in interaction, or by some similar proposition. Systems theory tries to develop those principles that apply to systems in general, irrespective of the nature of the system, of their components, and of the relations or 'forces' between them. The system components need not even be material, as, for example, in the system analysis of a commercial enterprise where components such as buildings, machines, personnel, money and 'good will' of customers enter." (Ludwig von Bertalanffy, "Robots, Men and Minds", 1967

"In the minds of many writers systems engineering is synonomous with component selection and interface design; that is, the systems engineer does not design hardware but decides what types of existing hardware shall be coupled and how they shall be coupled. Complete agreement that this function is the essence of systems engineering will not be found here, for, besides the very important function of systems engineering in systems analysis, there is the role played by systems engineering in providing boundary conditions for hardware design." (A Wayne Wymore, "A Mathematical Theory of Systems Engineering", 1967

"Now we are looking for another basic outlook on the world - the world as organization. Such a conception - if it can be substantiated - would indeed change the basic categories upon which scientific thought rests, and profoundly influence practical attitudes. This trend is marked by the emergence of a bundle of new disciplines such as cybernetics, information theory, general system theory, theories of games, of decisions, of queuing and others; in practical applications, systems analysis, systems engineering, operations research, etc. They are different in basic assumptions, mathematical techniques and aims, and they are often unsatisfactory and sometimes contradictory. They agree, however, in being concerned, in one way or another, with ‘systems’, ‘wholes’ or ‘organizations’; and in their totality, they herald a new approach." (Ludwig von Bertalanffy, "General System Theory", 1968)"

"In the selection of papers for this volume, two problems have arisen, namely what constitutes systems thinking and what systems thinking is relevant to the thinking required for organizational management. The first problem is obviously critical. Unless there were a meaningful answer there would be no sense in producing a volume of readings in systems thinking in any subject. A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking." (Frederick E Emery" (ed.),"Systems thinking: selected readings", 1969

"My analysis of living systems uses concepts of thermodynamics, information theory, cybernetics, and systems engineering, as well as the classical concepts appropriate to each level. The purpose is to produce a description of living structure and process in terms of input and output, flows through systems, steady states, and feedbacks, which will clarify and unify the facts of life." (James G Miller, "Living Systems: Basic Concepts", 1969)

"The notion of ‘system’ has gained central importance in contemporary science, society and life. In many fields of endeavor, the necessity of a ‘systems approach’ or ‘systems thinking’ is emphasized, new professions called ‘systems engineering’, ‘systems analysis’ and the like have come into being, and there can be little doubt that this this concept marks a genuine, necessary, and consequential development in science and world-view." (Ervin László,"Introduction to Systems Philosophy: Toward a New Paradigm of Contemporary Thought", 1972)

"System theory is a tool which engineers use to help them design the 'best' system to do the job that must be done. A dominant characteristic of system theory is the interest in the analysis and design (synthesis) of systems from an input-output point of view. System theory uses mathematical manipulation of a mathematical model to help design the actual system." (Fred C Scweppe, "Uncertain dynamic systems", 1973)

"The cybernetics phase of cognitive science produced an amazing array of concrete results, in addition to its long-term (often underground) influence: the use of mathematical logic to understand the operation of the nervous system; the invention of information processing machines (as digital computers), thus laying the basis for artificial intelligence; the establishment of the metadiscipline of system theory, which has had an imprint in many branches of science, such as engineering (systems analysis, control theory), biology (regulatory physiology, ecology), social sciences (family therapy, structural anthropology, management, urban studies), and economics (game theory); information theory as a statistical theory of signal and communication channels; the first examples of self-organizing systems. This list is impressive: we tend to consider many of these notions and tools an integrative part of our life […]" (Francisco Varela, "The Embodied Mind", 1991)

"[…] it does not seem helpful just to say that all models are wrong. The very word model implies simplification and idealization. The idea that complex physical, biological or sociological systems can be exactly described by a few formulae is patently absurd. The construction of idealized representations that capture important stable aspects of such systems is, however, a vital part of general scientific analysis and statistical models, especially substantive ones, do not seem essentially different from other kinds of model." (Sir David Cox, "Comment on ‘Model uncertainty, data mining and statistical inference’", Journal of the Royal Statistical Society, Series A 158, 1995)

"In our analysis of complex systems (like the brain and language) we must avoid the trap of trying to find master keys. Because of the mechanisms by which complex systems structure themselves, single principles provide inadequate descriptions. We should rather be sensitive to complex and self-organizing interactions and appreciate the play of patterns that perpetually transforms the system itself as well as the environment in which it operates." (Paul Cilliers, "Complexity and Postmodernism: Understanding Complex Systems" , 1998)

"Analysis of a system reveals its structure and how it works. It provides the knowledge required to make it work efficiently and to repair it when it stops working. Its product is know-how, knowledge, not understanding. To enable a system to perform effectively we must understand it - we must be able to explain its behavior - and this requires being aware of its functions in the larger systems of which it is a part." (Russell L Ackoff, "Re-Creating the Corporation", 1999

"Conventional mathematics and control theory exclude vagueness and contradictory conditions. As a consequence, conventional control systems theory does not attempt to study any formulation, analysis, and control of what has been called fuzzy systems, which may be vague, incomplete, linguistically described, or even inconsistent." (Guanrong Chen & Trung Tat Pham, "Introduction to Fuzzy Sets, Fuzzy Logic, and Fuzzy Control Systems", 2001))

"One of the factors that distinguishes engineering from science is that the engineer builds complex systems from simple bits, whereas the scientist breaks complex systems into hopefully comprehensible components. The first is called understanding by synthesis and the second is understanding by analysis." (Igor Aleksander, "How to Build a Mind: toward machines with imagination", 2001)

"Systems thinking expands the focus of the observer, whereas analytical thinking reduces it. In other words, analysis looks into things, synthesis looks out of them. This attitude of systems thinking is often called expansionism, an alternative to classic reductionism. Whereas analytical thinking concentrates on static and structural properties, systems thinking concentrates on the function and behaviour of whole systems. Analysis gives description and knowledge; systems thinking gives explanation and understanding." (Lars Skyttner, "General Systems Theory: Ideas and Applications", 2001)

"Systems thinking, in contrast, focuses on how the thing being studied interacts with the other constituents of the system - a set of elements that interact to produce behaviour - of which it is a part. This means that instead of isolating smaller and smaller parts of the system being studied, systems thinking works by expanding its view to take into account larger and larger numbers of interactions as an issue is being studied. This results in sometimes strikingly different conclusions than those generated by traditional forms of analysis, especially when what is being studied is dynamically complex or has a great deal of feedback from other sources, internal or external. Systems thinking allows people to make their understanding of social systems explicit and improve them in the same way that people can use engineering principles to make explicit and improve their understanding of mechanical systems." (Raed M Al-Qirem & Saad G Yaseen, "Modelling a Small Firm in Jordan Using System Dynamics" [in "Handbook of Research on Discrete Event Simulation Environments: Technologies and Applications"], 2010)

"Understanding interdependency requires a way of thinking different from analysis. It requires systems thinking. And analytical thinking and systems thinking are quite distinct. [...] Systems thinking is the art of simplifying complexity. It is about seeing through chaos, managing interdependency, and understanding choice. We see the world as increasingly more complex and chaotic because we use inadequate concepts to explain it. When we understand something, we no longer see it as chaotic or complex." (Jamshid Gharajedaghi, "Systems Thinking: Managing Chaos and Complexity A Platform for Designing Business Architecture", 2011) 

"Catastrophe theory can be thought of as a link between classical analysis, dynamical systems, differential topology (including singularity theory), modern bifurcation theory and the theory of complex systems. [...] The name ‘catastrophe theory’ is used for a combination of singularity theory and its applications. [...] From the didactical point of view, there are two main positions for courses in catastrophe theory at university level: Trying to teach the theory as a perfect axiomatic system consisting of exact definitions, theorems and proofs or trying to teach mathematics as it can be developed from historical or from natural problems." (Werner Sanns, "Catastrophe Theory" [Mathematics of Complexity and Dynamical Systems, 2012]

"A model is a simplified representation of a system. It can be conceptual, verbal, diagrammatic, physical, or formal (mathematical)." (Hiroki Sayama, "Introduction to the Modeling and Analysis of Complex Systems", 2015)

"A network (or graph) consists of a set of nodes" (or vertices, actors) and a set of edges" (or links, ties) that connect those nodes. [...] The size of a network is characterized by the numbers of nodes and edges in it." (Hiroki Sayama, "Introduction to the Modeling and Analysis of Complex Systems", 2015)

"Chaos can be understood as a dynamical process in which microscopic information hidden in the details of a system’s state is dug out and expanded to a macroscopically visible scale" (stretching), while the macroscopic information visible in the current system’s state is continuously discarded" (folding)." (Hiroki Sayama, "Introduction to the Modeling and Analysis of Complex Systems", 2015)

"Complex systems are networks made of a number of components that interact with each other, typically in a nonlinear fashion. Complex systems may arise and evolve through self-organization, such that they are neither completely regular nor completely random, permitting the development of emergent behavior at macroscopic scales." (Hiroki Sayama, "Introduction to the Modeling and Analysis of Complex Systems", 2015)

"Dynamics of a linear system are decomposable into multiple independent one-dimensional exponential dynamics, each of which takes place along the direction given by an eigenvector. A general trajectory from an arbitrary initial condition can be obtained by a simple linear superposition of those independent dynamics." (Hiroki Sayama, "Introduction to the Modeling and Analysis of Complex Systems", 2015)

"Emergence is a nontrivial relationship between the properties of a system at microscopic and macroscopic scales. Macroscopic properties are called emergent when it is hard to explain them simply from microscopic properties." (Hiroki Sayama, "Introduction to the Modeling and Analysis of Complex Systems", 2015

"Self-organization is a dynamical process by which a system spontaneously forms nontrivial macroscopic structures and/or behaviors over time." (Hiroki Sayama, "Introduction to the Modeling and Analysis of Complex Systems", 2015)

"The work around the complex systems map supported a concentration on causal mechanisms. This enabled poor system responses to be diagnosed as the unanticipated effects of previous policies as well as identification of the drivers of the sector. Understanding the feedback mechanisms in play then allowed experimentation with possible future policies and the creation of a coherent and mutually supporting package of recommendations for change. " (David C Lane et al, "Blending systems thinking approaches for organisational analysis: reviewing child protection", 2015)

🪂Mind: On Strategic Thinking (Quotes)

"The function of knowledge in the decision-making process is to determine which consequences follow upon which of the alternative strategies." (Herbert A Simon, "Public Administration", 1950) 

"Most of our beliefs about complex organizations follow from one or the other of two distinct strategies. The closed-system strategy seeks certainty by incorporating only those variables positively associated with goal achievement and subjecting them to a monolithic control network. The open-system strategy shifts attention from goal achievement to survival and incorporates uncertainty by recognizing organizational interdependence with environment. A newer tradition enables us to conceive of the organization as an open system, indeterminate and faced with uncertainty, but subject to criteria of rationality and hence needing certainty." (James D Thompson, "Organizations in Action", 1967)

"Analysis is the critical starting point of strategic thinking. Faced with problems, trends, events, or situations that appear to constitute a harmonious whole or come packaged as a whole by common sense of the day, the strategic thinker dissects them into their constituent parts. Then, having discovered the significance of these constituents, he reassembles them in a way calculated to maximize his advantage." (Kenichi Ohmae, "The Mind Of The Strategist", 1982) 

"In strategic thinking, one first seeks a clear understanding of the particular character of each element of a situation and then makes the fullest possible use of human brainpower to restructure the elements in the most advantageous way. Phenomena and events in the real word do not always fit a linear model. Hence the most reliable means of dissecting a situation into its constituent parts and reassembling then in the desired pattern is not a step-by-step methodology such as systems analysis. Rather, it is that ultimate nonlinear thinking tool, the human brain. True strategic thinking thus contrasts sharply with the conventional mechanical systems approach based on linear thinking. But it also contrasts with the approach that stakes everything on intuition, reaching conclusions without any real breakdown or analysis." (Kenichi Ohmae, "The Mind Of The Strategist", 1982) 

"No matter how difficult or unprecedented the problem, a breakthrough to the best possible solution can come only from a combination of rational analysis, based on the real nature of things, and imaginative reintegration of all the different items into a new pattern, using nonlinear brainpower. This is always the most effective approach to devising strategies for dealing successfully with challenges and opportunities, in the market arena as on the battlefield." (Kenichi Ohmae, "The Mind Of The Strategist", 1982)

"View thinking as a strategy. Thinking is the best way to resolve difficulties. Maintain faith in your ability to think your way out of problems. Recognize the difference between worrying and thinking. The former is repeated, needless problem analysis while the latter is solution generation." (Timothy W Firnstahl, Harvard Business Review, 1986)

"Strategy means abstract thinking and planning, as opposed to tactics, which are the individual operations used to implement strategy. Tactics are specific; strategy is general. Tactics tend to be immediate, strategy long-term." (Bruce Pandolfini, "Weapons of Chess: An omnibus of chess strategy", 1989)

"The key to strategy is the ability to think forward and reason backward. We imagine where the future will take us and then build a pathway back to today. The problem lies in not knowing which of many possible futures will unfold. A Decision Tree allows you to visualize these futures and evaluate their potential impact from the future, rather than from today." (Terry Richey, "The Marketer's Visual Tool Kit", 1994)

"[…] the most successful strategies are visions, not plans. Strategic planning isn’t strategic thinking. One is analysis, and the other is synthesis." (Henry Mintzberg, "The Fall and Rise of Strategic Planning", Harvard Business Review, 1994) [source] 

"The thinking that underpins strategic planning is a legacy of more stable times when the environment was changing sufficiently slowly for an effective corporate response to emerge from methodical organisational routines." (Max Boisot, "Information Space", 1995)

"Strategic thinking starts with your basic skills and considers how best to use them. Knowing the law, you must decide the strategy for defending your client. Knowing how well your football team can pass or run and how well the other team can defend against each choice, your decision as the coach is whether to pass or to run. Sometimes, as in the case of nuclear brinkmanship, strategic thinking also means knowing when not to play." (Avinash K Dixit & Barry J Nalebuff, "The Art of Strategy: A Game Theorist's Guide to Success in Business and Life", 2008)

"The process of developing superior strategies is part planning, part trail and error, until you hit upon something that works." (Constantinos C Markides, "Competitive strategy research's impact on practice", 2012) 

"Thinking strategically is the fun part of business. Great strategists think big thoughts about the purpose of their enterprises, the long-run visions for their firms, the big bets they plan to make, and the products, platforms, and ecosystems they hope to build. But it is not enough to think big thoughts. To become a great strategist, you must turn your vision and high-level ideas into tactics, actions, and organizations that reach the customer and fend off the competition." (David B Yoffie & Michael A Cusumano, "Strategy Rules", 2015)

"Strategic planning is not strategic thinking. Indeed, strategic planning often spoils strategic thinking, causing managers to confuse real vision with the manipulation of numbers." (Henry Mintzberg) 

"Strategy is a style of thinking, a conscious and deliberate process, an intensive implementation system, the science of insuring future success." (Pete Johnson)

"Strategy requires thought, tactics require observation." (Max Euwe)

❄️Systems Thinking: On Processes (Quotes)

"Natural processes should be judged different from mechanical ones because they are self-organizing." (Immanuel Kant, "Critique of Judgment", 1790)

"Every process has laws, known or unknown, according to which it must take place. A consciousness of them is so far from being necessary to the process, that we cannot discover what they are, except by analyzing the results it has left us." (Lord William T Kelvin , "An Outline of the Necessary Laws of Thought", 1866)

"Most surprising and far-reaching analogies revealed themselves between apparently quite disparate natural processes. It seemed that nature had built the most various things on exactly the same pattern; or, in the dry words of the analyst, the same differential equations hold for the most various phenomena. (Ludwig Boltzmann, "On the methods of theoretical physics", 1892)

"Nature prefers the more probable states to the less probable because in nature processes take place in the direction of greater probability. Heat goes from a body at higher temperature to a body at lower temperature because the state of equal temperature distribution is more probable than a state of unequal temperature distribution." (Max Planck, "The Atomic Theory of Matter", 1909)

"The prototype of all infinite processes is repetition. […] Our very concept of the infinite derives from the notion that what has been said or done once can always be repeated." (Tobias Dantzig, "Number: The Language of Science", 1930)

"By a model we thus mean any physical or chemical system which has a similar relation-structure to that of the process it imitates. By ’relation-structure’ I do not mean some obscure non-physical entity which attends the model, but the fact that it is a physical working model which works in the same way as the process it parallels, in the aspects under consideration at any moment." (Kenneth Craik, "The Nature of Explanation", 1943)

"Every process, event, happening - call it what you will; in a word, everything that is going on in Nature means an increase of the entropy of the part of the world where it is going on. Thus a living organism continually increases its entropy - or, as you may say, produces positive entropy – and thus tends to approach the dangerous state of maximum entropy, which is death. It can only keep aloof from it, i.e. alive, by continually drawing from its environment negative entropy – which is something very positive as we shall immediately see. What an organism feeds upon is negative entropy. Or, to put it less paradoxically, the essential thing in metabolism is that the organism succeeds in freeing itself from all the entropy it cannot help producing while alive." (Erwin Schrödinger, "What is Life?", 1944)

"The concept of teleological mechanisms however it be expressed in many terms, may be viewed as an attempt to escape from these older mechanistic formulations that now appear inadequate, and to provide new and more fruitful conceptions and more effective methodologies for studying self-regulating processes, self-orienting systems and organisms, and self-directing personalities. Thus, the terms feedback, servomechanisms, circular systems, and circular processes may be viewed as different but equivalent expressions of much the same basic conception." (Lawrence K Frank, 1948)

"A model is a qualitative or quantitative representation of a process or endeavor that shows the effects of those factors which are significant for the purposes being considered. A model may be pictorial, descriptive, qualitative, or generally approximate in nature; or it may be mathematical and quantitative in nature and reasonably precise. It is important that effective means for modeling be understood such as analog, stochastic, procedural, scheduling, flow chart, schematic, and block diagrams." (Harold Chestnut, "Systems Engineering Tools", 1965)

"Reversible processes are not, in fact, processes at all, they are sequences of states of equilibrium. The processes which we encounter in real life are always irreversible processes." (Arnold Sommerfeld, "Thermodynamics and Statistical Mechanics", Lectures on Theoretical - Physics Vol. V, 1956)

"Theories are usually introduced when previous study of a class of phenomena has revealed a system of uniformities. […] Theories then seek to explain those regularities and, generally, to afford a deeper and more accurate understanding of the phenomena in question. To this end, a theory construes those phenomena as manifestations of entities and processes that lie behind or beneath them, as it were." (Carl G Hempel, "Philosophy of Natural Science", 1966)

"System' is the concept that refers both to a complex of interdependencies between parts, components, and processes, that involves discernible regularities of relationships, and to a similar type of interdependency between such a complex and its surrounding environment." (Talcott Parsons, "Systems Analysis: Social Systems", 1968)

"An analogy is a relationship between two entities, processes, or what you will, which allows inferences to be made about one of the things, usually that about which we know least, on the basis of what we know about the other. […] The art of using analogy is to balance up what we know of the likenesses against the unlikenesses between two things, and then on the basis of this balance make an inference as to what is called the neutral analogy, that about which we do not know." (Rom Harré," The Philosophies of Science" , 1972)

"A model is an abstract description of the real world. It is a simple representation of more complex forms, processes and functions of physical phenomena and ideas." (Moshe F Rubinstein & Iris R Firstenberg, "Patterns of Problem Solving", 1975)

"Structure is the type of connection between the elements of a whole. […] . Structure is a composite whole, or an internally organised content. […] Structure implies not only the position of its elements in space but also their movement in time, their sequence and rhythm, the law of mutation of a process. So structure is actually the law or set of laws that determine a system's composition and functioning, its properties and stability." (Alexander Spirkin, "Dialectical Materialism", 1983)

"Systems philosophy brings forth a reorganization of ways of thinking. It creates a new worldview, a new paradigm of perception and explanation, which is manifested in integration, holistic thinking, purpose-seeking, mutual causality, and process-focused inquiry." (Béla H Bánáthy, "Systems Design of Education", 1991)

"We can predict only those things we set up to be predictable, not what we encounter in the real world of living and reactive processes." (Bill Mollison, "Permaculture: A Designers' Manual", 1988)

"A conceptual model is a qualitative description of the system and includes the processes taking place in the system, the parameters chosen to describe the processes, and the spatial and temporal scales of the processes." (A Avogadro & R C Ragaini, "Technologies for Environmental Cleanup", 1993)

"Model building is the art of selecting those aspects of a process that are relevant to the question being asked. As with any art, this selection is guided by taste, elegance, and metaphor; it is a matter of induction, rather than deduction. High science depends on this art." (John H Holland," Hidden Order: How Adaptation Builds Complexity", 1995)

"The term mental model refers to knowledge structures utilized in the solving of problems. Mental models are causal and thus may be functionally defined in the sense that they allow a problem solver to engage in description, explanation, and prediction. Mental models may also be defined in a structural sense as consisting of objects, states that those objects exist in, and processes that are responsible for those objects’ changing states." (Robert Hafner & Jim Stewart, "Revising Explanatory Models to Accommodate Anomalous Genetic Phenomena: Problem Solving in the ‘Context of Discovery’", Science Education 79 (2), 1995)

"Events may appear to us to be random, but this could be attributed to human ignorance about the details of the processes involved." (Brain S Everitt, "Chance Rules", 1999)

"The central proposition in [realistic thinking] is that human actions and interactions are processes, not systems, and the coherent patterning of those processes becomes what it becomes because of their intrinsic capacity, the intrinsic capacity of interaction and relationship, to form coherence. That emergent form is radically unpredictable, but it emerges in a controlled or patterned way because of the characteristic of relationship itself, creation and destruction in conditions at the edge of chaos." (Ralph D Stacey et al, "Complexity and Management: Fad or Radical Challenge to Systems Thinking?", 2000)

"Most physical processes in the real world are nonlinear. It is our abstraction of the real world that leads us to the use of linear systems in modeling these processes. These linear systems are simple, understandable, and, in many situations, provide acceptable simulations of the actual processes. Unfortunately, only the simplest of linear processes and only a very small fraction of the nonlinear having verifiable solutions can be modeled with linear systems theory. The bulk of the physical processes that we must address are, unfortunately, too complex to reduce to algorithmic form - linear or nonlinear. Most observable processes have only a small amount of information available with which to develop an algorithmic understanding. The vast majority of information that we have on most processes tends to be nonnumeric and nonalgorithmic. Most of the information is fuzzy and linguistic in form." (Timothy J Ross & W Jerry Parkinson, "Fuzzy Set Theory, Fuzzy Logic, and Fuzzy Systems", 2002)

"The vast majority of information that we have on most processes tends to be nonnumeric and nonalgorithmic. Most of the information is fuzzy and linguistic in form." (Timothy J Ross & W Jerry Parkinson, "Fuzzy Set Theory, Fuzzy Logic, and Fuzzy Systems", 2002)

"What is a mathematical model? One basic answer is that it is the formulation in mathematical terms of the assumptions and their consequences believed to underlie a particular ‘real world’ problem. The aim of mathematical modeling is the practical application of mathematics to help unravel the underlying mechanisms involved in, for example, economic, physical, biological, or other systems and processes." (John A Adam, "Mathematics in Nature", 2003)

"All models are mental projections of our understanding of processes and feedbacks of systems in the real world. The general approach is that models are as good as the system upon which they are based. Models should be designed to answer specific questions and only incorporate the necessary details that are required to provide an answer." (Hördur V Haraldsson & Harald U Sverdrup, "Finding Simplicity in Complexity in Biogeochemical Modelling", 2004)

"Chance is just as real as causation; both are modes of becoming. The way to model a random process is to enrich the mathematical theory of probability with a model of a random mechanism. In the sciences, probabilities are never made up or 'elicited' by observing the choices people make, or the bets they are willing to place. The reason is that, in science and technology, interpreted probability exactifies objective chance, not gut feeling or intuition. No randomness, no probability." (Mario Bunge, "Chasing Reality: Strife over Realism", 2006)

"A diagram is a graphic shorthand. Though it is an ideogram, it is not necessarily an abstraction. It is a representation of something in that it is not the thing itself. In this sense, it cannot help but be embodied. It can never be free of value or meaning, even when it attempts to express relationships of formation and their processes. At the same time, a diagram is neither a structure nor an abstraction of structure." (Peter Eisenman, "Written Into the Void: Selected Writings", 1990-2004, 2007)

"Cybernetics is the study of systems and processes that interact with themselves and produce themselves from themselves." (Louis Kauffman, 2007)

"Nature is capable of building complex structures by processes of self-organization; simplicity begets complexity." (Victor J Stenger, "God: The Failed Hypothesis", 2010)

"The central activity of engineering, as distinguished from science, is the design of new devices, processes and systems." (Myron Tribus, "Rational Descriptions, Decisions and Designs", 2016)

🦉Knowledge Management: On Critical Thinking (Quotes)

"Reflection upon situationality is reflection about the very condition of existence: critical thinking by means which people discover each other to be 'in a situation'. (Paulo Freire, "Pedagogia do oprimido" ["Pedagogy of the Oppressed"], 1968)

"Critical thinking, in short, offers the way to keep science and technology in harness." (Kenneth Ludmerer, "Learning to Heal: The Development of American Medical Education", 1985)

"Critical thinking is a type of thinking pattern that requires people to be reflective, and pay attention to decision-making which guides their beliefs and actions. Critical thinking allows people to deduct with more logic, to process sophisticated information and look at various sides of an issue so they can produce more solid conclusions." (Joan Baron & Robert Sternberg, "Book Reviews and Notes : Teaching Thinking Skills: Theory and Practice", 1987)

"Critical thinking does seem a superior sort of thinking because it seems as though the critic is actually going beyond the scope of what is being criticized in order to criticize it. That is only rarely a true assumption because, most often, the critic will seize on some little aspect that he or she understands and tackle only that." (Edward de Bono, "I Am Right, You are Wrong", 1990)

"Thinking about one's thinking in a manner designed to organize and clarify, raise the efficiency of, and recognize errors and biases in one's own thinking. Critical thinking is not 'hard' thinking nor is it directed at solving problems (other than 'improving' one's own thinking). Critical thinking is inward-directed with the intent of maximizing the rationality of the thinker. One does not use critical thinking to solve problems- one uses critical thinking to improve one's process of thinking." (Kirby Carmichael, [letter] 1997)

"The purpose of critical thinking [...] is rethinking: that is, reviewing, evaluating, and revising thought." (Jon Stratton, Critical Thinking for College Students, 1999)

[critical thinking:] "The evaluation of ideas, sources, or solutions that are proposed as potential resources or solutions to unusual problems or to product design." (Ruth C Clark, "Building Expertise: Cognitive Methods for Training and Performance Improvement", 2008)

"Critical thinking is essentially a questioning, challenging approach to knowledge and perceived wisdom. It involves ideas and information from an objective position and then questioning this information in the light of our own values, attitudes and personal philosophy." Brenda Judge et al, "Critical Thinking Skills for Education Students", 2009)

[critical thinking:] "Evaluation of products and ideas, such as critiquing an e-learning course or preparing an argument for a position." (Ruth C Clark & Richard E Mayer, "e-Learning and the Science of Instruction", 2011)

[critical thinking:] "Purposeful, self-regulatory judgment which results in interpretation, analysis, evaluation, and inference, as well as explanation of the evidential, conceptual, methodological, criteriological, or contextual considerations upon which that judgment is based" (Peter A Facione, "Critical Thinking: What It is and Why It Counts", 2011)

[critical thinking:] "A process in which one applies observation, analysis, inference, context, reflective thinking, and the like, in order to reach judgments. Such judgments should be open to alternative perspectives that may not normally be otherwise considered." (Project Management Institute, "Navigating Complexity: A Practice Guide", 2014)

[critical thinking:] "The ability to use your personal experience, logical thought processes, and creativity to analyze and evaluate situations. Further, critical thinking allows you to use the information gathered to reach a conclusion or answer." (Darril Gibson, "Effective Help Desk Specialist Skills", 2014)

[critical thinking:] "Thinking that is characterized by careful evaluation and judgment; this involves thinking about one’s thinking (metacognition). Critical thinking may involve examining contradictory lines of reasoning and/or using different lines of reasoning to cross-examine alternatives." (Ken Sylvester, "Negotiating in the Leadership Zone", 2015)

[critical thinking:] "Evaluation of products and ideas such as critiquing an e-learning course or preparing an argument for a position." (Ruth C Clark & Richard E Mayer, "e-Learning and the Science of Instruction", 2016)

[critical thinking:] "The capacity of an individual to effectively engage in a process of making decisions or solving problems by analyzing and evaluating evidence, arguments, claims, beliefs, and alternative points of view; synthesizing and making connections between information and arguments; interpreting information; and making inferences using reasoning appropriate to the situation." (Yigal Rosen & Maryam Mosharraf, "Evidence-Centered Concept Map in Computer-Based Assessment of Critical Thinking", 2016) 

"A more detailed, but still uncontroversial comprehensive, definition is that philosophy is rationally critical thinking, of a more or less systematic kind about the general nature of the world (metaphysics or theory of existence), the justification of belief (epistemology or theory of knowledge), and the conduct of life (ethics or theory of value)." (Anthony Quinton)

❄️Systems Thinking: On Paradigm (Quotes)

"All crises begin with the blurring of a paradigm and the consequent loosening of the rules for normal research […] Or finally, the case that will most concern us here, a crisis may end with the emergence of a new candidate for paradigm and with the ensuing battle over its acceptance." (Thomas S Kuhn, "The Structure of Scientific Revolutions", 1962)

"Discovery commences with the awareness of anomaly, i.e., with the recognition that nature has somehow violated the paradigm-induced expectations that govern normal science. It then continues with a more or less extended exploration of the area of anomaly. And it closes only when the paradigm theory has been adjusted so that the anomalous has become the expected. […] Until he has learned to see nature in a different way - the new fact is not quite a scientific fact at all." (Thomas S Kuhn, "The Structure of Scientific Revolutions", 1962)

"Probably, the single most prevalent claim advanced by the proponents of a new paradigm is that they can solve the problems that led the old one to a crisis." (Thomas S Kuhn, "The Structure of Scientific Revolutions", 1962)

"The transition from a paradigm to a new one from which a new tradition of normal science can emerge is far from a cumulative process, one achieved by an articulation or extension of the old paradigm. Rather it is a reconstruction of the field from new fundamentals, a reconstruction that changes some of the field’s most elementary theoretical generalizations as well as many of its paradigm methods and applications." (Thomas S Kuhn, "The Structure of Scientific Revolutions", 1962)

"[…] paradigms, the core of the culture of science, are transmitted and sustained just as is culture generally: scientists accept them and become committed to them as a result of training and socialization, and the commitment is maintained by a developed system of social control." (Barry Barnes, "Thomas Kuhn", 1985)

"For our purposes, a simple way to understand paradigms is to see them as maps. We all know that ‘the map is not the territory’. A map is simply an explanation of certain aspects of the territory. That’s exactly what a paradigm is. It is a theory, an explanation, or model of something else." (Stephen R Covey, "The 7 Habits of Highly Effective People", 1989)

"The word paradigm comes from the Greek. It was originally a scientific term, and is more commonly used today to mean a model, theory, perception, assumption, or frame of reference. In the more general sense, it's the way we 'see' the world - not in terms of our visual sense of sight, but in terms of perceiving, understanding, and interpreting." (Stephen Covey, "The 7 Habits of Highly Effective People", 1989)

“Each of us carries within us a worldview, a set of assumptions about how the world works - what some call a paradigm - that forms the very questions we allow ourselves to ask, and determines our view of future possibilities.” (Frances M Lappé, “Rediscovering America's Values”, 1991)

"Paradigms are powerful because they create the lens through which we see the world." (Stephen Covey, "Daily Reflections for Highly Effective People", 1994)

"The realm of the particularity of each experienced item differs from the formal realm of concepts. [...] The power of paradigmatic thought is to bring order to experience by seeing individual things as belonging to a category." (Donald E Polkinghorne, “Narrative configuration in qualitative analysis", International Journal of Qualitative Studies in Education Vol. 8 (1), 1995)

"The shift of paradigms requires an expansion not only of our perceptions and ways of thinking, but also of our values. […] scientific facts emerge out of an entire constellation of human perceptions, values, and actions-in one word, out of a paradigm-from which they cannot be separated. […] Today the paradigm shift in science, at its deepest level, implies a shift from physics to the life sciences." (Fritjof Capra, "The Web of Life", 1996)

"All scientific theories, even those in the physical sciences, are developed in a particular cultural context. Although the context may help to explain the persistence of a theory in the face of apparently falsifying evidence, the fact that a theory arises from a particular context is not sufficient to condemn it. Theories and paradigms must be accepted, modified or rejected on the basis of evidence." (Richard P Bentall,  "Madness Explained: Psychosis and Human Nature", 2003)

"Paradigms are the most general-rather like a philosophical or ideological framework. Theories are more specific, based on the paradigm and designed to describe what happens in one of the many realms of events encompassed by the paradigm. Models are even more specific providing the mechanisms by which events occur in a particular part of the theory's realm. Of all three, models are most affected by empirical data - models come and go, theories only give way when evidence is overwhelmingly against them and paradigms stay put until a radically better idea comes along." (Lee R Beach, "The Psychology of Decision Making: People in Organizations", 2005)

"A paradigm is a shared mindset that represents a fundamental way of thinking about, perceiving, and understanding the world." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

“The crucial concept that brings all of this together is one that is perhaps as rich and suggestive as that of a paradigm: the concept of a model." (Otávio Bueno, [in" Springer Handbook of Model-Based Science", Ed. by Lorenzo Magnani & Tommaso Bertolotti, 2017])

🏷️Knowledge Representation: On Problem Solving (Quotes)

"Reflexion is careful and laborious thought, and watchful attention directed to the agreeable effect of one's plan. Invention, on the other hand, is the solving of intricate problems and the discovery of new principles by means of brilliancy and versatility." (Marcus Vitruvius Pollio, "De architectura" ["On Architecture], cca. 15BC)

"This diagrammatic method has, however, serious inconveniences as a method for solving logical problems. It does not show how the data are exhibited by cancelling certain constituents, nor does it show how to combine the remaining constituents so as to obtain the consequences sought. In short, it serves only to exhibit one single step in the argument, namely the equation of the problem; it dispenses neither with the previous steps, i.e., 'throwing of the problem into an equation' and the transformation of the premises, nor with the subsequent steps, i.e., the combinations that lead to the various consequences. Hence it is of very little use, inasmuch as the constituents can be represented by algebraic symbols quite as well as by plane regions, and are much easier to deal with in this form." (Louis Couturat, "The Algebra of Logic", 1914)

"A great discovery solves a great problem but there is a grain of discovery in the solution of any problem. Your problem may be modest; but if it challenges your curiosity and brings into play your inventive faculties, and if you solve it by your own means, you may experience the tension and enjoy the triumph of discovery." (George Polya, "How to solve it", 1944)

"[The] function of thinking is not just solving an actual problem but discovering, envisaging, going into deeper questions. Often, in great discovery the most important thing is that a certain question is found." (Max Wertheimer, "Productive Thinking", 1945)

“We can scarcely imagine a problem absolutely new, unlike and unrelated to any formerly solved problem; but if such a problem could exist, it would be insoluble. In fact, when solving a problem, we should always profit from previously solved problems, using their result or their method, or the experience acquired in solving them.” (George Polya, 1945)

"I believe, that the decisive idea which brings the solution of a problem is rather often connected with a well-turned word or sentence. The word or the sentence enlightens the situation, gives things, as you say, a physiognomy. It can precede by little the decisive idea or follow on it immediately; perhaps, it arises at the same time as the decisive idea. […]  The right word, the subtly appropriate word, helps us to recall the mathematical idea, perhaps less completely and less objectively than a diagram or a mathematical notation, but in an analogous way. […] It may contribute to fix it in the mind." (George Pólya [in a letter to Jaque Hadamard, "The Psychology of Invention in the Mathematical Field", 1949])

"Solving problems is the specific achievement of intelligence." (George Pólya, 1957)

"Systems engineering embraces every scientific and technical concept known, including economics, management, operations, maintenance, etc. It is the job of integrating an entire problem or problem to arrive at one overall answer, and the breaking down of this answer into defined units which are selected to function compatibly to achieve the specified objectives." (Instrumentation Technology, 1957)

"Solving problems can be regarded as the most characteristically human activity." (George Pólya, "Mathematical Discovery", 1962)

"The final test of a theory is its capacity to solve the problems which originated it." (George Dantzig, "Linear Programming and Extensions", 1963)

"It is a commonplace of modern technology that there is a high measure of certainty that problems have solutions before there is knowledge of how they are to be solved." (John K Galbraith, "The New Industrial State", 1967)

"Every problem-solving effort must begin with creating a representation for the problem - a problem space in which the search for the solution can take place. Of course, for most of the problems we encounter in our daily personal or professional lives, we simply retrieve from memory a representation that we have already stored and used on previous occasions. Sometimes, we have to adapt the representation a bit to the new situation, but that is usually a rather simple matter." (Herbert A Simon, "The Sciences of the Artificial", 1968)

"An expert problem solver must be endowed with two incompatible qualities, a restless imagination and a patient pertinacity.” (Howard W Eves, “In Mathematical Circles”, 1969)

"In general, complexity and precision bear an inverse relation to one another in the sense that, as the complexity of a problem increases, the possibility of analysing it in precise terms diminishes. Thus 'fuzzy thinking' may not be deplorable, after all, if it makes possible the solution of problems which are much too complex for precise analysis." (Lotfi A Zadeh, "Fuzzy languages and their relation to human intelligence", 1972)

"If we deal with our problem not knowing, or pretending not to know the general theory encompassing the concrete case before us, if we tackle the problem 'with bare hands', we have a better chance to understand the scientist's attitude in general, and especially the task of the applied mathematician." (George Pólya, "Mathematical Methods in Science", 1977)

“Solving problems can be regarded as the most characteristically human activity.” (George Polya, 1981)

"The problem solver needs to stand back and examine problem contexts in the light of different 'Ws' (Weltanschauungen). Perhaps he can then decide which 'W' seems to capture the essence of the particular problem context he is faced with. This whole process needs formalizing if it is to be carried out successfully. The problem solver needs to be aware of different paradigms in the social sciences, and he must be prepared to view the problem context through each of these paradigms." (Michael C Jackson, "Towards a System of Systems Methodologies", 1984)

“A great many problems are easier to solve rigorously if you know in advance what the answer is.” (Ian Stewart, “From Here to Infinity”, 1987)

"There are many things you can do with problems besides solving them. First you must define them, pose them. But then of course you can also refine them, depose them, or expose them or even dissolve them! A given problem may send you looking for analogies, and some of these may lead you astray, suggesting new and different problems, related or not to the original. Ends and means can get reversed. You had a goal, but the means you found didn’t lead to it, so you found a new goal they did lead to. It’s called play. Creative mathematicians play a lot; around any problem really interesting they develop a whole cluster of analogies, of playthings." (David Hawkins, "The Spirit of Play", Los Alamos Science, 1987)

"A scientific problem can be illuminated by the discovery of a profound analogy, and a mundane problem can be solved in a similar way." (Philip Johnson-Laird, "The Computer and the Mind", 1988)

“A mental model is a knowledge structure that incorporates both declarative knowledge (e.g., device models) and procedural knowledge (e.g., procedures for determining distributions of voltages within a circuit), and a control structure that determines how the procedural and declarative knowledge are used in solving problems (e.g., mentally simulating the behavior of a circuit).” (Barbara Y White & John R Frederiksen, “Causal Model Progressions as a Foundation for Intelligent Learning Environments”, Artificial Intelligence 42, 1990)

"An important symptom of an emerging understanding is the capacity to represent a problem in a number of different ways and to approach its solution from varied vantage points; a single, rigid representation is unlikely to suffice." (Howard Gardner, "The Unschooled Mind", 1991)

“[By understanding] I mean simply a sufficient grasp of concepts, principles, or skills so that one can bring them to bear on new problems and situations, deciding in which ways one’s present competencies can suffice and in which ways one may require new skills or knowledge.” (Howard Gardner, “The Unschooled Mind”, 1991)

"We consider the notion of ‘system’ as an organising concept, before going on to look in detail at various systemic metaphors that may be used as a basis for structuring thinking about organisations and problem situations." (Michael C Jackson, "Creative Problem Solving: Total Systems Intervention", 1991)

“But our ways of learning about the world are strongly influenced by the social preconceptions and biased modes of thinking that each scientist must apply to any problem. The stereotype of a fully rational and objective ‘scientific method’, with individual scientists as logical (and interchangeable) robots, is self-serving mythology.” (Stephen Jay Gould, “This View of Life: In the Mind of the Beholder”, “Natural History”, Vol. 103, No. 2, 1994)

“The term mental model refers to knowledge structures utilized in the solving of problems. Mental models are causal and thus may be functionally defined in the sense that they allow a problem solver to engage in description, explanation, and prediction. Mental models may also be defined in a structural sense as consisting of objects, states that those objects exist in, and processes that are responsible for those objects’ changing states.” (Robert Hafner & Jim Stewart, “Revising Explanatory Models to Accommodate Anomalous Genetic Phenomena: Problem Solving in the ‘Context of Discovery’”, Science Education 79 (2), 1995)

"The purpose of a conceptual model is to provide a vocabulary of terms and concepts that can be used to describe problems and/or solutions of design. It is not the purpose of a model to address specific problems, and even less to propose solutions for them. Drawing an analogy with linguistics, a conceptual model is analogous to a language, while design patterns are analogous to rhetorical figures, which are predefined templates of language usages, suited particularly to specific problems." (Peter P Chen [Ed.], "Advances in Conceptual Modeling", 1999)

"The three basic mechanisms of averaging, feedback and division of labor give us a first idea of a how a CMM [Collective Mental Map] can be developed in the most efficient way, that is, how a given number of individuals can achieve a maximum of collective problem-solving competence. A collective mental map is developed basically by superposing a number of individual mental maps. There must be sufficient diversity among these individual maps to cover an as large as possible domain, yet sufficient redundancy so that the overlap between maps is large enough to make the resulting graph fully connected, and so that each preference in the map is the superposition of a number of individual preferences that is large enough to cancel out individual fluctuations. The best way to quickly expand and improve the map and fill in gaps is to use a positive feedback that encourages individuals to use high preference paths discovered by others, yet is not so strong that it discourages the exploration of new paths." (Francis Heylighen, "Collective Intelligence and its Implementation on the Web", 1999)

"What it means for a mental model to be a structural analog is that it embodies a representation of the spatial and temporal relations among, and the causal structures connecting the events and entities depicted and whatever other information that is relevant to the problem-solving talks. […] The essential points are that a mental model can be nonlinguistic in form and the mental mechanisms are such that they can satisfy the model-building and simulative constraints necessary for the activity of mental modeling." (Nancy J Nersessian, "Model-based reasoning in conceptual change", 1999)

"A model is an imitation of reality and a mathematical model is a particular form of representation. We should never forget this and get so distracted by the model that we forget the real application which is driving the modelling. In the process of model building we are translating our real world problem into an equivalent mathematical problem which we solve and then attempt to interpret. We do this to gain insight into the original real world situation or to use the model for control, optimization or possibly safety studies." (Ian T Cameron & Katalin Hangos, "Process Modelling and Model Analysis", 2001)

"Good numeric representation is a key to effective thinking that is not limited to understanding risks. Natural languages show the traces of various attempts at finding a proper representation of numbers. [...] The key role of representation in thinking is often downplayed because of an ideal of rationality that dictates that whenever two statements are mathematically or logically the same, representing them in different forms should not matter. Evidence that it does matter is regarded as a sign of human irrationality. This view ignores the fact that finding a good representation is an indispensable part of problem solving and that playing with different representations is a tool of creative thinking." (Gerd Gigerenzer, "Calculated Risks: How to know when numbers deceive you", 2002)

"The key role of representation in thinking is often downplayed because of an ideal of rationality that dictates that whenever two statements are mathematically or logically the same, representing them in different forms should not matter. Evidence that it does matter is regarded as a sign of human irrationality. This view ignores the fact that finding a good representation is an indispensable part of problem solving and that playing with different representations is a tool of creative thinking." (Gerd Gigerenzer, "Calculated Risks: How to know when numbers deceive you", 2002)

"Mathematical modeling is as much ‘art’ as ‘science’: it requires the practitioner to (i) identify a so-called ‘real world’ problem (whatever the context may be); (ii) formulate it in mathematical terms (the ‘word problem’ so beloved of undergraduates); (iii) solve the problem thus formulated (if possible; perhaps approximate solutions will suffice, especially if the complete problem is intractable); and (iv) interpret the solution in the context of the original problem." (John A Adam, "Mathematics in Nature", 2003)

"What is a mathematical model? One basic answer is that it is the formulation in mathematical terms of the assumptions and their consequences believed to underlie a particular ‘real world’ problem. The aim of mathematical modeling is the practical application of mathematics to help unravel the underlying mechanisms involved in, for example, economic, physical, biological, or other systems and processes." (John A Adam, "Mathematics in Nature", 2003)

"Alternative models are neither right nor wrong, just more or less useful in allowing us to operate in the world and discover more and better options for solving problems." (Andrew Weil," The Natural Mind: A Revolutionary Approach to the Drug Problem", 2004)

“A conceptual model is a mental image of a system, its components, its interactions. It lays the foundation for more elaborate models, such as physical or numerical models. A conceptual model provides a framework in which to think about the workings of a system or about problem solving in general. An ensuing operational model can be no better than its underlying conceptualization.” (Henry N Pollack, “Uncertain Science … Uncertain World”, 2005)

"In specific cases, we think by applying mental rules, which are similar to rules in computer programs. In most of the cases, however, we reason by constructing, inspecting, and manipulating mental models. These models and the processes that manipulate them are the basis of our competence to reason. In general, it is believed that humans have the competence to perform such inferences error-free. Errors do occur, however, because reasoning performance is limited by capacities of the cognitive system, misunderstanding of the premises, ambiguity of problems, and motivational factors. Moreover, background knowledge can significantly influence our reasoning performance. This influence can either be facilitation or an impedance of the reasoning process." (Carsten Held et al, "Mental Models and the Mind", 2006)

"Every problem has a solution; it may sometimes just need another perspective." (Rebecca Mallery et al, "NLP for Rookies", 2009)

"Mental acuity of any kind comes from solving problems yourself, not from being told how to solve them.” (Paul Lockhart, “A Mathematician's Lament”, 2009)

"Mental models are formed over time through a deep enculturation process, so it follows that any attempt to align mental models must focus heavily on collective sense making. Alignment only happens through a process of socialisation; people working together, solving problems together, making sense of the world together." (Robina Chatham & Brian Sutton, "Changing the IT Leader’s Mindset", 2010)

"Mathematical modeling is the application of mathematics to describe real-world problems and investigating important questions that arise from it." (Sandip Banerjee, "Mathematical Modeling: Models, Analysis and Applications", 2014)

"Mental imagery is often useful in problem solving. Verbal descriptions of problems can become confusing, and a mental image can clear away excessive detail to bring out important aspects of the problem. Imagery is most useful with problems that hinge on some spatial relationship. However, if the problem requires an unusual solution, mental imagery alone can be misleading, since it is difficult to change one’s understanding of a mental image. In many cases, it helps to draw a concrete picture since a picture can be turned around, played with, and reinterpreted, yielding new solutions in a way that a mental image cannot." (James Schindler, "Followership", 2014)

“Framing the right problem is equally or even more important than solving it.” (Pearl Zhu, “Change, Creativity and Problem-Solving”, 2017)

❄️Systems Thinking: On Systems Thinking (Quotes)

"Tektology must clarify the modes of organization that are perceived to exist in nature and human activity; then it must generalize and systematize these modes; further it must explain them, that is, propose abstract schemes of their tendencies and laws; finally, based on these schemes, determine the direction of organizational methods and their role in the universal process. This general plan is similar to the plan of any natural science; but the objective of tektology is basically different. Tektology deals with organizational experiences not of this or that specialized field, but of all these fields together. In other words, tektology embraces the subject matter of all the other sciences and of all the human experience giving rise to these sciences, but only from the aspect of method, that is, it is interested only in the modes of organization of this subject matter." (Alexander Bogdanov, "Tektologia: Vseobshchaya Organizatsionnaya Nauka" ["Tektology: The Universal Organizational Science"], 1922)

"Creative evolution synthesises from the parts a new entity not only different from them, but quite transcending them. That is the essence of a whole. It is always transcendent to its parts, and its character cannot be inferred from the characters of its parts." (Jan Smuts, "Holism and Evolution", 1926)

"[Holism is] the tendency in nature to form wholes that are greater than the sum of the parts through creative evolution […]" (Jan Smuts, "Holism and Evolution", 1926)

"An ecological approach to public administration builds, then, quite literally from the ground up; from the elements of a place - soils, climate, location, for example - to the people who live there - their numbers and ages and knowledge, and the ways of physical and social technology by which from the place and in relationships with one another, they get their living. It is within this setting that their instruments and practices of public housekeeping should be studied so that they may better understand what they are doing, and appraise reasonably how they are doing it. Such an approach is of particular interest to us as students seeking to co-operate in our studies; for it invites - indeed is dependent upon - careful observation by many people in different environments of the roots of government functions, civic attitudes, and operating problems." (John Merriman Gaus, "Reflections on public administration", 1947)

"A systems approach begins when first you see the world through the eyes of another." (C West Churchman, "The Systems Approach", 1968)

"The parallelism of general conceptions or even special laws in different fields therefore is a consequence of the fact that these are concerned with 'systems' and that certain general principles apply to systems irrespective of their nature. Hence principles such as those of wholeness and sum, mechanization, hierarchic order, approached to steady states, equifinality, etc., may appear in quite different disciplines. The isomorphism found in different realms is based of the existence of general system principles, of a more or less well-developed ‘general system theory’." (Ludwig von Bertalanffy, "General System Theory", 1968)

"We may state as characteristic of modern science that this scheme of isolable units acting in one-way causality has proven to be insufficient. Hence the appearance, in all fields of science, of notions like wholeness, holistic, organismic, gestalt, etc., which all signify that, in the last resort, we must think in terms of systems of elements in mutual interaction […]." (Ludwig von Bertalanffy, "General System Theory", 1968)

"In the selection of papers for this volume, two problems have arisen, namely what constitutes systems thinking and what systems thinking is relevant to the thinking required for organizational management. The first problem is obviously critical. Unless there were a meaningful answer there would be no sense in producing a volume of readings in systems thinking in any subject. A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking." (Frederick E Emery (ed.),"Systems thinking: selected readings", 1969)

"There are different levels of organization in the occurrence of events. You cannot explain the events of one level in terms of the events of another. For example, you cannot explain life in terms of mechanical concepts, nor society in terms of individual psychology. Analysis can only take you down the scale of organization. It cannot reveal the workings of things on a higher level. To some extent the holistic philosophers are right." (Anatol Rapoport, "General Systems" Vol. 14, 1969) 

"The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately. Such an approach is concerned with total - system performance even when a change in only one or a few of its parts is contemplated because there are some properties of systems that can only be treated adequately from a holistic point of view. These properties derive from the relationship between parts of systems: how the parts interact and fit together." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"Early scientific thinking was holistic, but speculative - the modern scientific temper reacted by being empirical, but atomistic. Neither is free from error, the former because it replaces factual inquiry with faith and insight, and the latter because it sacrifices coherence at the altar of facticity. We witness today another shift in ways of thinking: the shift toward rigorous but holistic theories. This means thinking in terms of facts and events in the context of wholes, forming integrated sets with their own properties and relationships."(Ervin László, "Introduction to Systems Philosophy", 1972) 

“The notion of ‘system’ has gained central importance in contemporary science, society and life. In many fields of endeavor, the necessity of a ‘systems approach’ or ‘systems thinking’ is emphasized, new professions called ‘systems engineering’, ‘systems analysis’ and the like have come into being, and there can be little doubt that this this concept marks a genuine, necessary, and consequential development in science and world-view.” (Ervin László, “Introduction to Systems Philosophy: Toward a New Paradigm of Contemporary Thought”, 1972)

"A company is a multidimensional system capable of growth, expansion, and self-regulation. It is, therefore, not a thing but a set of interacting forces. Any theory of organization must be capable of reflecting a company's many facets, its dynamism, and its basic orderliness. When company organization is reviewed, or when reorganizing a company, it must be looked upon as a whole, as a total system." (Albert Low, "Zen and Creative Management", 1976)

"There is a strong current in contemporary culture advocating ‘holistic’ views as some sort of cure-all […] Reductionism implies attention to a lower level while holistic implies attention to higher level. These are intertwined in any satisfactory description: and each entails some loss relative to our cognitive preferences, as well as some gain [...] there is no whole system without an interconnection of its parts and there is no whole system without an environment." (Francisco Varela, "On being autonomous: The lessons of natural history for systems theory", 1977)

"Holism traditionally says that a collection of beings may have a collective property that cannot be inferred from the properties of its members." (C West Churchman, "The Systems Approach and Its Enemies" , 1979) 

"Systems thinking is a special form of holistic thinking - dealing with wholes rather than parts. One way of thinking about this is in terms of a hierarchy of levels of biological organization and of the different 'emergent' properties that are evident in say, the whole plant (e.g. wilting) that are not evident at the level of the cell (loss of turgor). It is also possible to bring different perspectives to bear on these different levels of organization. Holistic thinking starts by looking at the nature and behaviour of the whole system that those participating have agreed to be worthy of study. This involves: (i) taking multiple partial views of 'reality' […] (ii) placing conceptual boundaries around the whole, or system of interest and (iii) devising ways of representing systems of interest." (C J Pearson and R L Ison, "Agronomy of Grassland Systems", 1987)

"Systems thinking is a framework of thought that helps us to deal with complex things in a holistic way. The formalization of (giving an explicit, definite, and conventional form to) this thinking is what we have termed systems theory." (Robert L Flood & Ewart R Carson, "Dealing with Complexity: An introduction to the theory and application of systems", 1988)

"Systems thinking is a discipline for seeing the 'structures' that underlie complex situations, and for discerning high from low leverage change. That is, by seeing wholes we learn how to foster health. To do so, systems thinking offers a language that begins by restructuring how we think." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static 'snapshots'. It is a set of general principles- distilled over the course of the twentieth century, spanning fields as diverse as the physical and social sciences, engineering, and management. [...] During the last thirty years, these tools have been applied to understand a wide range of corporate, urban, regional, economic, political, ecological, and even psychological systems. And systems thinking is a sensibility for the subtle interconnectedness that gives living systems their unique character." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a framework for seeing interrelationships rather than things, for seeing patterns rather than static snapshots. It is a set of general principles spanning fields as diverse as physical and social sciences, engineering and management." (Peter Senge, "The Fifth Discipline", 1990) 

"Systems philosophy brings forth a reorganization of ways of thinking. It creates a new worldview, a new paradigm of perception and explanation, which is manifested in integration, holistic thinking, purpose-seeking, mutual causality, and process-focused inquiry.” (Béla H. Bánáthy, "Systems Design of Education”, 1991)

"The new paradigm may be called a holistic world view, seeing the world as an integrated whole rather than a dissociated collection of parts. It may also be called an ecological view, if the term 'ecological' is used in a much broader and deeper sense than usual. Deep ecological awareness recognizes the fundamental interdependence of all phenomena and the fact that, as individuals and societies we are all embedded in (and ultimately dependent on) the cyclical process of nature." (Fritjof Capra & Gunter A Pauli, "Steering business toward sustainability", 1995)

"In the new systems thinking, the metaphor of knowledge as a building is being replaced by that of the network. As we perceive reality as a network of relationships, our descriptions, too, form an interconnected network of concepts and models in which there are no foundations. For most scientists such a view of knowledge as a network with no firm foundations is extremely unsettling, and today it is by no means generally accepted. But as the network approach expands throughout the scientific community, the idea of knowledge as a network will undoubtedly find increasing acceptance." (Fritjof Capra," The Web of Life: a new scientific understanding of living systems", 1996)

"It [system dynamics] focuses on building system dynamics models with teams in order to enhance team learning, to foster consensus and to create commitment with a resulting decision […] System dynamics can be helpful to elicit and integrate mental models into a more holistic view of the problem and to explore the dynamics of this holistic view […] It must be understood that the ultimate goal of the intervention is not to build a system dynamics model. The system dynamics model is a means to achieve other ends […] putting people in a position to learn about a messy problem [...] create a shared social reality […] a shared understanding of the problem and potential solutions [...] to foster consensus within the team [..]" (Jac A M Vennix, "Group Model Building: Facilitating Team Learning Using System Dynamics", 1996)

"Understanding ecological interdependence means understanding relationships. It requires the shifts of perception that are characteristic of systems thinking - from the parts to the whole, from objects to relationships, from contents to patterns. […] Nourishing the community means nourishing those relationships." (Fritjof Capra, "The Web of Life: A New Scientific Understanding of Living Systems", 1996)

"One of the strongest benefits of the systems thinking perspective is that it can help you learn to ask the right questions. This is an important first step toward understanding a problem. […] Much of the value of systems thinking comes from the different framework that it gives us for looking at problems in new ways." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)

"Systems thinking is most effective when it’s used to look at a problem in a new way, not to advocate a predetermined solution. Strong advocacy will create resistance - both to your ideas, and to systems thinking itself. Present systems thinking in the spirit of inquiry, not inquisition." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)

"[Systems thinking is] A new way to view and mentally frame what we see in the world; a worldview and way of thinking whereby we see the entity or unit first as a whole, with its fit and relationship to its environment as primary concerns." (Stephen G Haines, "The Managers Pocket Guide to Systems Thinking & Learning", 1998)

"The beauty of this [systems thinking] mindset is that its mental models are based on natural laws, principles of interrelationship, and interdependence found in all living systems. They give us a new view of ourselves and our many systems, from the tiniest cell to the entire earth; and as our organizations are included in that great range, they help us define organizational problems as systems problems, so we can respond in more productive ways. The systems thinking mindset is a new orientation to life. In many ways it also operates as a worldview - an overall perspective on, and understanding of, the world." (Stephen G Haines, "The Managers Pocket Guide to Systems Thinking & Learning", 1998)

"The Systems Thinking Approach is an absolute necessity to make sense of and succeed in today’s complex world." (Stephen G Haines, 1998)

 "[...] information feedback about the real world not only alters our decisions within the context of existing frames and decision rules but also feeds back to alter our mental models. As our mental models change we change the structure of our systems, creating different decision rules and new strategies. The same information, processed and interpreted by a different decision rule, now yields a different decision. Altering the structure of our systems then alters their patterns of behavior. The development of systems thinking is a double-loop learning process in which we replace a reductionist, narrow, short-run, static view of the world with a holistic, broad, long-term, dynamic view and then redesign our policies and institutions accordingly." (John D Sterman, "Business dynamics: Systems thinking and modeling for a complex world", 2000)

"Systems thinking practices the exact opposite of this analytic approach. Systems thinking studies the organization as a whole in its interaction with its environment. Then, it works backwards to understand how each part of that whole works in relation to, and support of, the entire system’s objectives. Only then can the core strategies be formulated. (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"Systems, and organizations as systems, can only be understood holistically. Try to understand the system and its environment first. Organizations are open systems and, as such, are viable only in interaction with and adaptation to the changing environment." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"As a meta-discipline, systems science will transfer its content from discipline to discipline and address problems beyond conventional reductionist boundaries. Generalists, qualified to manage today’s problem better than the specialist, could be fostered. With these intentions, systems thinking and systems science should not replace but add, complement and integrate those aspects that seem not to be adequately treated by traditional science." (Lars Skyttner, "General Systems Theory: Ideas and Applications", 2001)

"Systems thinking expands the focus of the observer, whereas analytical thinking reduces it. In other words, analysis looks into things, synthesis looks out of them. This attitude of systems thinking is often called expansionism, an alternative to classic reductionism. Whereas analytical thinking concentrates on static and structural properties, systems thinking concentrates on the function and behaviour of whole systems. Analysis gives description and knowledge; systems thinking gives explanation and understanding." (Lars Skyttner, "General Systems Theory: Ideas and Applications", 2001)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Deep change in mental models, or double-loop learning, arises when evidence not only alters our decisions within the context of existing frames, but also feeds back to alter our mental models. As our mental models change, we change the structure of our systems, creating different decision rules and new strategies. The same information, interpreted by a different model, now yields a different decision. Systems thinking is an iterative learning process in which we replace a reductionist, narrow, short-run, static view of the world with a holistic, broad, long-term, dynamic view, reinventing our policies and institutions accordingly." (John D Sterman, "Learning in and about complex systems", Systems Thinking Vol. 3 2003)

"There exists an alternative to reductionism for studying systems. This alternative is known as holism. Holism considers systems to be more than the sum of their parts. It is of course interested in the parts and particularly the networks of relationships between the parts, but primarily in terms of how they give rise to and sustain in existence the new entity that is the whole whether it be a river system, an automobile, a philosophical system or a quality system." (Michael C Jackson, "Systems Thinking: Creative Holism for Manager", 2003) 

"System Thinking is a common concept for understanding how causal relationships and feedbacks work in an everyday problem. Understanding a cause and an effect enables us to analyse, sort out and explain how changes come about both temporarily and spatially in common problems. This is referred to as mental modelling, i.e. to explicitly map the understanding of the problem and making it transparent and visible for others through Causal Loop Diagrams (CLD)." (Hördur V. Haraldsson, "Introduction to System Thinking and Causal Loop Diagrams", 2004)

"Systems thinking is only an epistemology, a particular way of describing the world. It does not tell us what the world is. Hence, strictly speaking, we should never say of something in the world: ‘It is a system’, only: ‘It may be described as a system.’" (John Mingers, Realising" Systems Thinking: Knowledge and Action in Management Science", 2006)

"At a time when the world is more messy, more crowded, more interconnected, more interdependent, and more rapidly changing than ever before, the more ways of seeing, the better. The systems-thinking lens allows us to reclaim our intuition about whole systems and hone our abilities to understand parts, see interconnections, ask 'what-if' questions about possible future behaviors, and be creative and courageous about system redesign. (Donella H Meadows, "Thinking in Systems: A Primer", 2008)

"In ecology, we are often interested in exploring the behavior of whole systems of species or ecosystem composed of individual components which interact through biological processes. We are interested not simply in the dynamics of each species or component in isolation, but the dynamics of each species or component in the context of all the others and how those coupled dynamics account for properties of the system as a whole, such as its persistence. This is what people seem to mean when they say that ecology is ‘holistic’, an otherwise rather vague term." (John Pastor, "Mathematical Ecology of Populations and Ecosystems", 2008)

"Systems thinking is a mental discipline and framework for seeing patterns and interrelationships. It is important to see organizational systems as a whole because of their complexity. Complexity can overwhelm managers, undermining confidence. When leaders can see the structures that underlie complex situations, they can facilitate improvement. But doing that requires a focus on the big picture." (Richard L Daft, "The Leadership Experience", 2008) 

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience" , 2008)

"Understanding interdependency requires a way of thinking different from analysis. It requires systems thinking. And analytical thinking and systems thinking are quite distinct. [...] Systems thinking is the art of simplifying complexity. It is about seeing through chaos, managing interdependency, and understanding choice. We see the world as increasingly more complex and chaotic because we use inadequate concepts to explain it. When we understand something, we no longer see it as chaotic or complex." (Jamshid Gharajedaghi, "Systems Thinking: Managing Chaos and Complexity A Platform for Designing Business Architecture", 2011)

"Systems thinking is a discipline or process that considers how individual elements interact with one another as part of a whole entity. As an approach to solving problems, systems thinking uses relationships among individual elements and the dynamics of these relationships to explain the behavior of systems such as an ecosystem, social system, or organization." (Karen L Higgins, "Economic Growth and Sustainability: Systems Thinking for a Complex World", 2015)

"Holism [is] the art - in contrast with reductionism - of seeing a complex system as a whole. Holism knows the limits to its understanding; it acknowledges that the system has its wildness, its privacy, its own reasons, its defenses against invasive explanation." (David Fleming, "Lean Logic", 2016)

"Systems thinking focuses on optimizing for the whole, looking at the overall flow of work, identifying what the largest bottleneck is today, and eliminating it." (Matthew Skelton & Manuel Pais, "Team Topologies: Organizing Business and Technology Teams for Fast Flow", 2019)

❄️Systems Thinking: On General Systems Theory (Quotes)

"A second possible approach to general systems theory is through the arrangement of theoretical systems and constructs in a hierarchy of complexity, roughly corresponding to the complexity of the ‘individuals’ of the various empirical fields […] leading towards a ‘system of systems’." (Kenneth E Boulding, "General Systems Theory - The Skeleton of Science", 1956) 

"General Systems Theory is a name which has come into use to describe a level of theoretical model-building which lies somewhere between the highly generalized constructions of pure mathematics and the specific theories of the specialized disciplines. Mathematics attempts to organize highly general relationships into a coherent system, a system however which does not have any necessary connections with the 'real' world around us. It studies all thinkable relationships abstracted from any concrete situation or body of empirical knowledge." (Kenneth E Boulding, "General Systems Theory - The Skeleton of Science", Management Science Vol. 2 (3), 1956)

"General systems theory is a series of related definitions, assumptions, and postulates about all levels of systems from atomic particles through atoms, molecules, crystals, viruses, cells, organs, individuals, small groups, societies, planets, solar systems, and galaxies. General behavior systems theory is a subcategory of such theory, dealing with living systems, extending roughly from viruses through societies. A significant fact about living things is that they are open systems, with important inputs and outputs. Laws which apply to them differ from those applying to relatively closed systems." (James G Miller, "General behavior systems theory and summary", Journal of Counseling Psychology 3 (2), 1956)

"General Systems Theory is the skeleton of science in the sense that it aims to provide a framework or structure of systems on which to hang the flesh and blood of particular disciplines and particular subject matters in an orderly and coherent corpus of knowledge." (Kenneth E Boulding, "General Systems Theory - The Skeleton of Science", Management Science Vol. 2 (3), 1956)

"Two possible approaches to the organization of general systems theory suggest themselves, which are to be thought of as complementary rather than competitive, or at least as two roads each of which is worth exploring. The first approach is to look over the empirical universe and to pick out certain general phenomena which are found in many different disciplines, and to seek to build up general theoretical models relevant to these phenomena. The second approach is to arrange the empirical fields in a hierarchy of complexity of organization of their basic 'individual' or unit of behavior, and to try to develop a level of abstraction appropriate to each." (Kenneth E Boulding, General Systems Theory - The Skeleton of Science, Management Science Vol. 2 (3), 1956)

"In a general way it may be said that to think in terms of systems seems the most appropriate conceptual response so far available when the phenomena under study - at any level and in any domain--display the character of being organized, and when understanding the nature of the interdependencies constitutes the research task. In the behavioral sciences, the first steps in building a systems theory were taken in connection with the analysis of internal processes in organisms, or organizations, when the parts had to be related to the whole." (Fred Emery, "The Causal Texture of Organizational Environments", 1963)

"System theory is basically concerned with problems of relationships, of structure, and of interdependence rather than with the constant attributes of objects. In general approach it resembles field theory except that its dynamics deal with temporal as well as spatial patterns. Older formulations of system constructs dealt with the closed systems of the physical sciences, in which relatively self-contained structures could be treated successfully as if they were independent of external forces. But living systems, whether biological organisms or social organizations, are acutely dependent on their external environment and so must be conceived of as open systems." (Daniel Katz, "The Social Psychology of Organizations", 1966)

"General systems theory (in the narrow sense of the term) is a discipline concerned with the general properties and laws of 'systems' . A system is defined as a complex of components in interaction, or by some similar proposition. Systems theory tries to develop those principles that apply to systems in general, irrespective of the nature of the system, of their components, and of the relations or 'forces' between them. The system components need not even be material, as, for example, in the system analysis of a commercial enterprise where components such as buildings, machines, personnel, money and 'good will' of customers enter." (Ludwig von Bertalanffy, "Robots, Men and Minds", 1967)

"The fundamental problem today is that of organized complexity. Concepts like those of organization, wholeness, directiveness, teleology, and differentiation are alien to conventional physics. However, they pop up everywhere in the biological, behavioral and social sciences, and are, in fact, indispensable for dealing with living organisms or social groups. Thus a basic problem posed to modern science is a general theory of organization. General system theory is, in principle, capable of giving exact definitions for such concepts and, in suitable cases, of putting them to quantitative analysis." (Ludwig von Bertalanffy, "General System Theory", 1968)

"Thus, there exist models, principles, and laws that apply to generalized systems or their subclasses, irrespective of their particular kind, the nature of their component elements, and the relations or 'forces' between them. It seems legitimate to ask for a theory, not of systems of a more or less special kind, but of universal principles applying to systems in general. In this way, we postulate a new discipline called General Systems Theory. Its subject matter is the formulation and derivation of those principles, which are valid for 'systems' in general." (Ludwig von Bertalanffy, "General System Theory", 1968) 

"The words 'general systems theory' imply that some things can usefully be said about (living) systems in general, despite the immense diversity of their specific forms. One of these things should be a scheme of classification. Every science begins by classifying its subject matter, if only descriptively, and learns a lot about it in the process; and systems especially need this attention, because an adequate classification cuts across familiar boundaries and at the same time draws valid and important distinctions which have previously been sensed but not defined." (Geoffrey Vickers, 1970)

"General systems theory is the scientific exploration of 'wholes' and 'wholeness' which, not so long ago, were considered metaphysical notions transcending the boundaries of science. Hierarchic structure, stability, teleology, differentiation, approach to and maintenance of steady states, goal-directedness - these are a few of such general system properties." (Ervin László, "Introduction to Systems Philosophy", 1972)

"General systems theory deals with the most fundamental concepts and aspects of systems. Many theories dealing with more specific types of systems (e. g., dynamical systems, automata, control systems, game-theoretic systems, among many others) have been under development for quite some time. General systems theory is concerned with the basic issues common to all these specialized treatments. Also, for truly complex phenomena, such as those found predominantly in the social and biological sciences, the specialized descriptions used in classical theories (which are based on special mathematical structures such as differential or difference equations, numerical or abstract algebras, etc.) do not adequately and properly represent the actual events. Either because of this inadequate match between the events and types of descriptions available or because of the pure lack of knowledge, for many truly complex problems one can give only the most general statements, which are qualitative and too often even only verbal. General systems theory is aimed at providing a description and explanation for such complex phenomena." (Mihajlo D. Mesarovic & Yasuhiko Takahare, "General Systems Theory: Mathematical foundations", 1975)

"General systems theory and cybernetics supplanted the classical conceptual model of a whole made out of parts and relations between parts with a model emphasizing the difference between systems and environments. This new paradigm made it possible to relate both the structures (including forms of differentiation) and processes of systems to the environment." (Thomas Luckmann & Niklas Luhmann, "The Differentiation of Society", 1977)

"No matter how abstractly formulated are a general theory of systems, a general theory of evolution and a general theory of communication, all three theoretical components are necessary for the specifically sociological theory of society. They are mutually interdependent." (Niklas Luhmann, "The Differentiation of Society", 1982)

"Systems theory pursues the scientific exploration and understanding of systems that exist in the various realms of experience, in order to arrive at a general theory of systems: an organized expressing of sets of interrelated concepts and principles that apply to all systems." (Béla H Bánáthy, "Systems Design of Education", 1991)

"With the subsequent strong support from cybernetics, the concepts of systems thinking and systems theory became integral parts of the established scientific language, and led to numerous new methodologies and applications - systems engineering, systems analysis, systems dynamics, and so on." (Fritjof Capra, "The Web of Life", 1996)