❄️Systems Thinking: On Organization (Quotes)

"This compromise among the contending forces of nature was effected through organization and the formation of chemical systems, which are so many reservoirs of power, this power being represented by what we call the properties of matter. These systems store up energy and expend it in work, but the work is always a collaboration or cooperation of all the competing forces involved. It is synergy." (Lester F Ward, "Pure Sociology", 1903)

"Synergy is the principle that explains all organization and creates all structures. The products of cosmic synergy are found in all fields of phenomena. Celestial structures are worlds and world systems; chemical structures are atoms, molecules, and substances; biotic structures are protoplasm, cells, tissues, organs, and organisms. There are also psychic structures - feelings, emotions, passions, volitions, perceptions, cognitions, memory, imagination, reason, thought, and all the acts of consciousness. And then there are social structures […]. These are the products of the social forces acting under the principle of social synergy." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"Tektology must clarify the modes of organization that are perceived to exist in nature and human activity; then it must generalize and systematize these modes; further it must explain them, that is, propose abstract schemes of their tendencies and laws; finally, based on these schemes, determine the direction of organizational methods and their role in the universal process. This general plan is similar to the plan of any natural science; but the objective of tektology is basically different. Tektology deals with organizational experiences not of this or that specialized field, but of all these fields together. In other words, tektology embraces the subject matter of all the other sciences and of all the human experience giving rise to these sciences, but only from the aspect of method, that is, it is interested only in the modes of organization of this subject matter." (Alexander Bogdanov." Tektologia: Vseobshchaya Organizatsionnaya Nauka" ["Tektology: The Universal Organizational Science"], 1922)

"Since the fundamental character of the living thing is its organization, the customary investigation of the single parts and processes cannot provide a complete explanation of the vital phenomena. This investigation gives us no information about the coordination of parts and processes. Thus, the chief task of biology must be to discover the laws of biological systems (at all levels of organization). We believe that the attempts to find a foundation for theoretical biology point at a fundamental change in the world picture. This view, considered as a method of investigation, we shall call ‘organismic biology’ and, as an attempt at an explanation, ‘the system theory of the organism’" (Ludwig von Bertalanffy, "Kritische Theorie der Formbildung", 1928)

"Even these humble objects reveal that our reality is not a mere collocation of elemental facts, but consists of units in which no part exists by itself, where each part points beyond itself and implies a larger whole. Facts and significance cease to be two concepts belonging to different realms, since a fact is always a fact in an intrinsically coherent whole. We could solve no problem of organization by solving it for each point separately, one after the other; the solution had to come for the whole. Thus we see how the problem of significance is closely bound up with the problem of the relation between the whole and its parts. It has been said: The whole is more than the sum of its parts. It is more correct to say that the whole is something else than the sum of its parts, because summing is a meaningless procedure, whereas the whole-part relationship is meaningful." (Kurt Koffka, "Principles of Gestalt Psychology", 1935)

"Just as entropy is a measure of disorganization, the information carried by a set of messages is a measure of organization. In fact, it is possible to interpret the information carried by a message as essentially the negative of its entropy, and the negative logarithm of its probability. That is, the more probable the message, the less information it gives. Clichés, for example, are less illuminating than great poems." (Norbert Wiener, "The Human Use of Human Beings", 1950)

"[…] the characteristic tendency of entropy is to increase. As entropy increases, the universe, and all closed systems in the universe, tend naturally to deteriorate and lose their distinctiveness, to move from the least to the most probable state, from a state of organization and differentiation in which distinctions and forms exist, to a state of chaos and sameness." (Norbert Wiener, "The Human Use of Human Beings", 1950)

"A system is primarily a living system, and the process which defines it is the maintenance of an organization which we know as life." (Ralph W Gerard, "Units and Concepts of Biology", 1958)

"It is inherent in the logical character of the abstract self-organizing system that all available methods of organization are used, and that it cannot be realized in a single reference frame. Thus, any of the tricks which the physical model can perform, such as learning and remembering, may be performed by one or all of a variety of mechanisms, chemical or electrical or mechanical." (Gordon Pask, "The Natural History of Networks", 1960)

"[The equilibrium model describes systems] which, in moving to an equilibrium point, typically lose organization, and then tend to hold that minimum level within relatively narrow conditions of disturbance." (Walter F Buckley, "Sociology and modern systems theory", 1967)

"Now we are looking for another basic outlook on the world - the world as organization. Such a conception - if it can be substantiated - would indeed change the basic categories upon which scientific thought rests, and profoundly influence practical attitudes. This trend is marked by the emergence of a bundle of new disciplines such as cybernetics, information theory, general system theory, theories of games, of decisions, of queuing and others; in practical applications, systems analysis, systems engineering, operations research, etc. They are different in basic assumptions, mathematical techniques and aims, and they are often unsatisfactory and sometimes contradictory. They agree, however, in being concerned, in one way or another, with ‘systems’, ‘wholes’ or ‘organizations’; and in their totality, they herald a new approach." (Ludwig von Bertalanffy, "General System Theory", 1968)

"The fundamental problem today is that of organized complexity. Concepts like those of organization, wholeness, directiveness, teleology, and differentiation are alien to conventional physics. However, they pop up everywhere in the biological, behavioral and social sciences, and are, in fact, indispensable for dealing with living organisms or social groups. Thus a basic problem posed to modern science is a general theory of organization. General system theory is, in principle, capable of giving exact definitions for such concepts and, in suitable cases, of putting them to quantitative analysis." (Ludwig von Bertalanffy, "General System Theory", 1968)

"There are different levels of organization in the occurrence of events. You cannot explain the events of one level in terms of the events of another. For example, you cannot explain life in terms of mechanical concepts, nor society in terms of individual psychology. Analysis can only take you down the scale of organization. It cannot reveal the workings of things on a higher level. To some extent the holistic philosophers are right." (Anatol Rapoport,"General Systems" Vol. 14, 1969) 

"A cognitive system is a system whose organization defines a domain of interactions in which it can act with relevance to the maintenance of itself, and the process of cognition is the actual (inductive) acting or behaving in this domain. Living systems are cognitive systems, and living as a process is a process of cognition. This statement is valid for all organisms, with and without a nervous system." (Humberto R Maturana, "Biology of Cognition", 1970)

"A living system, due to its circular organization, is an inductive system and functions always in a predictive manner: what happened once will occur again. Its organization, (genetic and otherwise) is conservative and repeats only that which works. For this same reason living systems are historical systems; the relevance of a given conduct or mode of behavior is always determined in the past." (Humberto Maturana, "Biology of Cognition", 1970)

"In self-organizing systems, on the other hand, ‘control’ of the organization is typically distributed over the whole of the system. All parts contribute evenly to the resulting arrangement." (Francis Heylighen, "The Science Of Self-Organization And Adaptivity", 1970)

"Whereas traditional reductionism sought to find the commonality underlying diversity in reference to a shared substance, such as material atoms, contemporary systems theory seeks to find common features in terms of shared aspects of organization." (Ervin László, "The Systems View of the World: A Holistic Vision for Our Time", 1972)

"The branch of modern science called cybernetics gives us concepts that describe the evolutionary process at both the level of intracellular structures and the level of social phenomena. The fundamental unity of the evolutionary process at all levels of organization is transformed from a philosophical view to a scientifically substantiated fact." (Valentin F Turchin, "The Phenomenon of Science: A cybernetic approach to human evolution", 1977)

"The autonomy of living systems is characterized by closed, recursive organization. [...] A system's highest order of recursion or feedback process defines, generates, and maintains the autonomy of a system. The range of deviation this feedback seeks to control concerns the organization of the whole system itself. If the system should move beyond the limits of its own range of organization it would cease to be a system. Thus, autonomy refers to the maintenance of a systems wholeness. In biology, it becomes a definition of what maintains the variable called living." (Bradford P Keeney, "Aesthetics of Change", 1983)

"Organization denotes those relations that must exist among the components of a system for it to be a member of a specific class. Structure denotes the components and relations that actually constitute a particular unity and make its organization real." (Humberto Maturana, "The Tree of Knowledge", 1987)

"The dynamics of any system can be explained by showing the relations between its parts and the regularities of their interactions so as to reveal its organization. For us to fully understand it, however, we need not only to see it as a unity operating in its internal dynamics, but also to see it in its circumstances, i.e., in the context to which its operation connects it. This understanding requires that we adopt a certain distance for observation, a perspective that in the case of historical systems implies a reference to their origin. This can be easy, for instance, in the case of man-made machines, for we have access to every detail of their manufacture. The situation is not that easy, however, as regards living beings: their genesis and their history are never directly visible and can be reconstructed only by fragments."  (Humberto Maturana, "The Tree of Knowledge", 1987)

"The only organization capable of unprejudiced growth, or unguided learning, is a network. All other topologies limit what can happen." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"There are a variety of swarm topologies, but the only organization that holds a genuine plurality of shapes is the grand mesh. In fact, a plurality of truly divergent components can only remain coherent in a network. No other arrangement-chain, pyramid, tree, circle, hub-can contain true diversity working as a whole. This is why the network is nearly synonymous with democracy or the market." (Kevin Kelly, "Out of Control: The New Biology of Machines, Social Systems and the Economic World", 1995)

"Ideas about organization are always based on implicit images or metaphors that persuade us to see, understand, and manage situations in a particular way. Metaphors create insight. But they also distort. They have strengths. But they also have limitations. In creating ways of seeing, they create ways of not seeing. There can be no single theory or metaphor that gives an all-purpose point of view, and there can be no simple 'correct theory' for structuring everything we do." (Gareth Morgan, "Imaginization", 1997)

"Distributed control means that the outcomes of a complex adaptive system emerge from a process of self-organization rather than being designed and controlled externally or by a centralized body." (Brenda Zimmerman et al, "A complexity science primer", 1998)

"There has to be a constant flow of energy to maintain the organization of the system and to ensure its survival. Equilibrium is another word for death." (Paul Cilliers, "Complexity and Postmodernism", 1998)

"Cybernetics is the science of effective organization, of control and communication in animals and machines. It is the art of steersmanship, of regulation and stability. The concern here is with function, not construction, in providing regular and reproducible behaviour in the presence of disturbances. Here the emphasis is on families of solutions, ways of arranging matters that can apply to all forms of systems, whatever the material or design employed. [...] This science concerns the effects of inputs on outputs, but in the sense that the output state is desired to be constant or predictable – we wish the system to maintain an equilibrium state. It is applicable mostly to complex systems and to coupled systems, and uses the concepts of feedback and transformations (mappings from input to output) to effect the desired invariance or stability in the result." (Chris Lucas, "Cybernetics and Stochastic Systems", 1999)

"All systems have a tendency toward maximum entropy, disorder, and death. Importing resources from the environment is key to long-term viability; closed systems move toward this disorganization faster than open systems." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"The systems approach, on the other hand, provides an expanded structural design of organizations as living systems that more accurately reflects reality." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"A self-organizing system not only regulates or adapts its behavior, it creates its own organization. In that respect it differs fundamentally from our present systems, which are created by their designer. We define organization as structure with function. Structure means that the components of a system are arranged in a particular order. It requires both connections, that integrate the parts into a whole, and separations that differentiate subsystems, so as to avoid interference. Function means that this structure fulfils a purpose." (Francis Heylighen & Carlos Gershenson, "The Meaning of Self-organization in Computing", IEEE Intelligent Systems, 2003)

"Maybe it is not complexity per se that is significant, but organized complexity." (Paul Davies, "The Origin of Life", 2003)

"The basic concept of complexity theory is that systems show patterns of organization without organizer (autonomous or self-organization). Simple local interactions of many mutually interacting parts can lead to emergence of complex global structures. […] Complexity originates from the tendency of large dynamical systems to organize themselves into a critical state, with avalanches or 'punctuations' of all sizes. In the critical state, events which would otherwise be uncoupled became correlated." (Jochen Fromm, "The Emergence of Complexity", 2004)

"An ecology provides the special formations needed by organizations. Ecologies are: loose, free, dynamic, adaptable, messy, and chaotic. Innovation does not arise through hierarchies. As a function of creativity, innovation requires trust, openness, and a spirit of experimentation - where random ideas and thoughts can collide for re-creation." (George Siemens, "Knowing Knowledge", 2006)

"The breakdown of a system […] simplifies its internal organization and reduces its range of potential behaviors." (Thomas Homer-Dixon, "The Upside of Down: Catastrophe, Creativity, and the Renewal of Civilization", 2006)

"No investigation of complexity would be complete without a brief summary of what is often considered to be its most extreme form. Beyond the mathematical upper border of complexity lies the deceptively camouflaged notion of chaos. This is not strictly analogous to the classical interpretations of its name involving shear calamity and confusion. Instead, in mathematical or computational terms, chaos relates to much simpler notions of pattern and organization. It may be random to our native observation, certainly, but it is also far more concisely describable than complexity when inspected using modern mathematical techniques." (Philip Tetlow, "The Web’s Awake: An Introduction to the Field of Web Science and the Concept of Web Life", 2007)

"We have to be aware that even in mathematical and physical models of self-organizing systems, it is the observer who ascribes properties, aspects, states, and probabilities; and therefore entropy or order to the system. But organization is more than low entropy: it is structure that has a function or purpose." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"In that sense, a self-organizing system is intrinsically adaptive: it maintains its basic organization in spite of continuing changes in its environment. As noted, perturbations may even make the system more robust, by helping it to discover a more stable organization." (Francis Heylighen, "Complexity and Self-Organization", 2008)

"Nature is capable of building complex structures by processes of self-organization; simplicity begets complexity." (Victor J Stenger, "God: The Failed Hypothesis", 2010)

"Complexity is a phenomenon that involves a lot of interaction and interference between a very large number of units. It is related to chance, while analysis involves uncertainties and random phenomena. With regard to chance and uncertainty the goal of complexity theory is or constant traffic movement in this direction: order-disorder-organization. The Science of Complexity is a rapidly developing corpus dedicated to the study of dynamic natural systems. A set of theories and sub-theories as theories interrelated Chaos of Disasters, of Fractals, and several others related to the phenomenon of self-organization, created and consolidated some of the key concepts in the characterization of contemporary science: chaos; nonlinearity; unpredictability; random; indeterminism; emergency; self-organization; self-similarity." (Mauro Chiarella, "Folds and Refolds: Space Generation, Shapes, and Complex Components", 2016)

Disclaimer: Most of the quotes on self-organization were left out.

❄️Systems Thinking: On Synergy (Quotes)

"The constructive process inheres in all forms of synergy, and the cooperation of antithetical forces in nature always results in making, that is, in creating something that did not exist before. But in the organic world this character of structure becomes the leading feature, and we have synthetic products consisting of tissues and organs serving definite purposes, which we call functions." (Lester F Ward, "Pure Sociology", 1903)

"[...] there is a universal principle, operating in every department of nature and at every stage of evolution, which is conservative, creative and constructive. [...] I have at last fixed upon the word synergy, as the term best adapted to express its twofold character of ‘energy’ and ‘mutuality’ or the systematic and organic ‘working together’ of the antithetical forces of nature. [...] Synergy is a synthesis of work, or synthetic work, and this is what is everywhere taking place. It may be said to begin with the primary atomic collision in which mass, motion, time, and space are involved, and to find its simplest expression in the formula for force, which implies a plurality of elements, and signifies an interaction of these elements." (Lester F Ward, "Pure Sociology", 1903)

"This compromise among the contending forces of nature was effected through organization and the formation of chemical systems, which are so many reservoirs of power, this power being represented by what we call the properties of matter. These systems store up energy and expend it in work, but the work is always a collaboration or cooperation of all the competing forces involved. It is synergy." (Lester F Ward, "Pure Sociology", 1903)

"Social structures are the products of social synergy, i.e., of the interaction of different social forces, all of which, in and of themselves, are destructive, but whose combined effect, mutually checking, constraining, and equilibrating one another, is to produce structures. The entire drift is toward economy, conservatism, and the prevention of waste. Social structures are mechanisms for the production of results, and the results cannot be secured without them. They are reservoirs of power." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"The true nature of the universal principle of synergy pervading all nature and creating all the different kinds of structure that we observe to exist, must now be made clearer. Primarily and essentially it is a process of equilibration, i.e., the several forces are first brought into a state of partial equilibrium. It begins in collision, conflict, antagonism, and opposition, and then we have the milder phases of antithesis, competition, and interaction, passing next into a modus vivendi, or compromise, and ending in collaboration and cooperation. […] The entire drift is toward economy, conservatism, and the prevention of waste." (James Q Dealey & Lester F Ward, "A Text-book of Sociology", 1905)

"Synergy is the only word in our language that means behavior of whole systems unpredicted by the separately observed behaviors of any of the system's separate parts or any subassembly of the system's parts." (R Buckminster Fuller, "Operating Manual for Spaceship Earth", 1963)

"Synergy means behavior of whole systems unpredicted by the behavior of their parts taken separately." (R Buckminster Fuller, "Synergetics: Explorations in the Geometry of Thinking", 1975)

"[...] synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system’s components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 1999)

"There is a multilayering of global networks in the key strategic activities that structure and destructure the planet. When these multilayered networks overlap in some node, when there is a node that belongs to different networks, two major consequences follow. First, economies of synergy between these different networks take place in that node: between financial markets and media businesses; or between academic research and technology development and innovation; between politics and media." (Manuel Castells, "The Rise of the Network Society", 1996)

"With the growing interest in complex adaptive systems, artificial life, swarms and simulated societies, the concept of “collective intelligence” is coming more and more to the fore. The basic idea is that a group of individuals (e. g. people, insects, robots, or software agents) can be smart in a way that none of its members is. Complex, apparently intelligent behavior may emerge from the synergy created by simple interactions between individuals that follow simple rules." (Francis Heylighen, "Collective Intelligence and its Implementation on the Web", 1999)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Self-organization can be seen as a spontaneous coordination of the interactions between the components of the system, so as to maximize their synergy. This requires the propagation and processing of information, as different components perceive different aspects of the situation, while their shared goal requires this information to be integrated. The resulting process is characterized by distributed cognition: different components participate in different ways to the overall gathering and processing of information, thus collectively solving the problems posed by any perceived deviation between the present situation and the desired situation." (Carlos Gershenson & Francis Heylighen, "How can we think the complex?", 2004)

[synergy:] "Measure describing how one agent or system increases the satisfaction of other agents or systems." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"To develop a Control, the designer should find aspect systems, subsystems, or constraints that will prevent the negative interferences between elements (friction) and promote positive interferences (synergy). In other words, the designer should search for ways of minimizing frictions that will result in maximization of the global satisfaction" (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"Synergy is the combined action that occurs when people work together to create new alternatives and solutions. In addition, the greatest opportunity for synergy occurs when people have different viewpoints, because the differences present new opportunities. The essence of synergy is to value and respect differences and take advantage of them to build on strengths and compensate for weaknesses." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"Synergy occurs when organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone. As a result the organization may attain a special advantage with respect to cost, market power, technology, or employee." (Richard L Daft, "The Leadership Experience" 4th Ed., 2008)

"In short, synergy is the consequence of the energy expended in creating order. It is locked up in the viable system created, be it an organism or a social system. It is at the level of the system. It is not discernible at the level of the system. It is not discernible at the level of the system's components. Whenever the system is dismembered to examine its components, this binding energy dissipates." (J-C Spender, "Organizational Knowledge, Collective Practice and Penrose Rents", 2009)

"Synergy is defined as the surplus gained by working together. A task which couldn’t be fulfilled by one individual, can be completed by the work of different individuals together. To maximize synergy, first, the initial task is divided into different sub-tasks. Different agents perform different tasks, which is called division of labor. An end product of one work is used for another work, which is called workflow. Finally, everything needs to be put together. We call this aggregation. This isn’t as linear as it looks. At every step in the process it can happen that a task is divided into sub tasks or aggregated with other tasks." (Evo Busseniers, "Self-organization versus hierarchical organization", [thesis] 2018)

🏷️Knowledge Representation: On Cognitive Maps (Quotes)

"[...] we believe that in the course of learning something like a field map of the environment gets established in the rat's brain [...] and it is this tentative map, indicating routes and paths and environmental relationships, which finally determines what responses, if any, the animal will finally release." (Edward C Tolman, "Cognitive maps in rats and men", Psychological Review 55(4), 1948)

"[…] learning consists not in stimulus-response connections but in the building up in the nervous system of sets which function like cognitive maps […] such cognitive maps may be usefully characterized as varying from a narrow strip variety to a broader comprehensive variety." (Edward C Tolman, "Cognitive maps in rats and men", Psychological Review 55(4), 1948)

"The cognitive map is a construct that has been proposed to explain how individuals know their environment. It assumes that people store information about their environment in a simplified form and in relation to other information they already have. It further assumes that this information is coded in a structure which people carry around in their heads, and that this structure corresponds, at least to a reasonable degree, to the environment it represents. It is as if an individual carried a map or model of the environment in his head." (Stephen Kaplan, "Cognitive maps, human needs and the designed environment", Environmental design research vol. 1, 1973)

"A person is changed by the contingencies of reinforcement under which he behaves; he does not store the contingencies. In particular, he does not store copies of the stimuli which have played a part in the contingencies. There are no 'iconic representations' in his mind; there are no 'data structures stored in his memory'; he has no 'cognitive map' of the world in which he has lived. He has simply been changed in such a way that stimuli now control particular kinds of perceptual behavior." (Burrhus F Skinner, "About behaviorism", 1974)

"A cognitive map is a specific way of representing a person's assertions about some limited domain, such as a policy problem. It is designed to capture the structure of the person's causal assertions and to generate the consequences that follow front this structure. […]  a person might use his cognitive map to derive explanations of the past, make predictions for the future, and choose policies in the present." (Robert M Axelrod, "Structure of Decision: The cognitive maps of political elites", 1976)

"The cognitive mapping approach promises to be more helpful to the decision maker for two reasons. First, since the advice can be expressed in terms of the person's own cognitive map, it can be solidly based in his own experience, using his own concepts, his own causal beliefs. and his own values. Equally important, when the cognitive map approach offers advice, it takes explicit account of the finite capacities of people and the way in which they simplify their images when dealing with a complex policy issue. Thus, with the cognitive mapping approach, a better understanding of how decisions are made can lead to the making of better decisions." (Robert M Axelrod, "Structure of Decision: The cognitive maps of political elites", 1976)

"Briefly, a cognitive map would consist of two major systems, a place system and a misplace system. The first is a memory system which contains information about places in the organism's environment, their spatial relations, and the existence of specific objects in specific places. The second, misplace, system signals changes in a particular place, involving either the presence of a new object or the absence of an old one. The place system permits an animal to locate itself in a familiar environment without reference to any specific sensory input, to go from one place to another independent of particular inputs (cues) or outputs (responses), and to link together conceptually parts of an environment which have never been experienced at the same time. The misplace system is primarily responsible for exploration, a species-typical behaviour which functions to build maps of new environments and to incorporate new information into existing maps." (John O'Keefe & Lynn Nadel, "The Hippocampus as a Cognitive Map", 1978)

"The cognitive map is not a picture or image which 'looks like' what it represents; rather, it is an information structure from which map-like images can be reconstructed and from which behaviour dependent upon place information can be generated." (John O'Keefe & Lynn Nadel, "The Hippocampus as a Cognitive Map", 1978)

"We would agree that organisms do not 'see' absolute space; cognitive maps are not pictures of the universe, they are schemata from which any portion of space can be constructed. The fact that we cannot perceive unified space does not mean we cannot conceive it; the latter potentiality derives from the possession of a structure which can be used to construct spaces that stretch endlessly in all dimensions." (John O'Keefe & Lynn Nadel, "The Hippocampus as a Cognitive Map", 1978)

"[...] cognitive maps can be seen as a picture or visual aid in comprehending the mappers' understanding of particular, and selective, elements of the thoughts (rather than thinking) of an individual, group or organization. They may also be seen as a representation that is amenable to analysis by both the mapper and others." (Colin Eden, "One the nature of cognitive maps", Journal of Management Studies 29 (3), 1992)

"Bounded rationality simultaneously constrains the complexity of our cognitive maps and our ability to use them to anticipate the system dynamics. Mental models in which the world is seen as a sequence of events and in which feedback, nonlinearity, time delays, and multiple consequences are lacking lead to poor performance when these elements of dynamic complexity are present. Dysfunction in complex systems can arise from the misperception of the feedback structure of the environment. But rich mental models that capture these sources of complexity cannot be used reliably to understand the dynamics. Dysfunction in complex systems can arise from faulty mental simulation - the misperception of feedback dynamics. These two different bounds on rationality must both be overcome for effective learning to occur. Perfect mental models without a simulation capability yield little insight; a calculus for reliable inferences about dynamics yields systematically erroneous results when applied to simplistic models." (John D Sterman, "Business Dynamics: Systems thinking and modeling for a complex world", 2000)

"Even if our cognitive maps of causal structure were perfect, learning, especially double-loop learning, would still be difficult. To use a mental model to design a new strategy or organization we must make inferences about the consequences of decision rules that have never been tried and for which we have no data. To do so requires intuitive solution of high-order nonlinear differential equations, a task far exceeding human cognitive capabilities in all but the simplest systems."  (John D Sterman, "Business Dynamics: Systems thinking and modeling for a complex world", 2000)

"The robustness of the misperceptions of feedback and the poor performance they cause are due to two basic and related deficiencies in our mental model. First, our cognitive maps of the causal structure of systems are vastly simplified compared to the complexity of the systems themselves. Second, we are unable to infer correctly the dynamics of all but the simplest causal maps. Both are direct consequences of bounded rationality, that is, the many limitations of attention, memory, recall, information processing capability, and time that constrain human decision making." (John D Sterman, "Business Dynamics: Systems thinking and modeling for a complex world", 2000)

"Eliciting and mapping the participant's mental models, while necessary, is far from sufficient [...] the result of the elicitation and mapping process is never more than a set of causal attributions, initial hypotheses about the structure of a system, which must then be tested. Simulation is the only practical way to test these models. The complexity of the cognitive maps produced in an elicitation workshop vastly exceeds our capacity to understand their implications. Qualitative maps are simply too ambiguous and too difficult to simulate mentally to provide much useful information on the adequacy of the model structure or guidance about the future development of the system or the effects of policies." (John D Sterman, "Learning in and about complex systems", Systems Thinking Vol. 3 2003)

[cognitive map:] "A mental representation of a portion of the physical environment and the relative locations of points within it." (Andrew M Colman, "A Dictionary of Psychology" 3rd Ed, 2008)

[cognitive map:] "A mental model (or map) of the external environment which may be constructed following exploratory behaviour." (Michael Allaby, "A Dictionary of Zoology" 3rd Ed., 2009)

"There is no reason to believe that cognitive maps are like iconic maps except, rather than being inscribed in the dirt, or on a rock, or imprinted on paper, they are somehow inscribed in neural tissue. They seem to be more like lists of significant places intertwined with bearings and headings between one place and another. The vital significance of these places is part and parcel of the map; the “map” is not a neutral spatial substrate to which vital significance is later attached. The space of cognitive maps is not merely about physical position; it is about needs and satisfiers, vantage points and opportunities for action." (William Benzon, "Maps, Iconic and Abstract", 2011)

[Cognitive Map:] "A representation of the conceptualization that the subject constructs of the system in which he evolves. The set of cognitive representations that emerge make it possible to understand his actions, the links between the factors structuring the cognitive patterns dictating his behaviors." (Henda E Karray & Souhaila Kammoun, "Strategic Orientation of the Managers of a Tunisian Family Group Before and After the Revolution", 2020)

❄️Systems Thinking: On Systems Thinking (Quotes)

"Tektology must clarify the modes of organization that are perceived to exist in nature and human activity; then it must generalize and systematize these modes; further it must explain them, that is, propose abstract schemes of their tendencies and laws; finally, based on these schemes, determine the direction of organizational methods and their role in the universal process. This general plan is similar to the plan of any natural science; but the objective of tektology is basically different. Tektology deals with organizational experiences not of this or that specialized field, but of all these fields together. In other words, tektology embraces the subject matter of all the other sciences and of all the human experience giving rise to these sciences, but only from the aspect of method, that is, it is interested only in the modes of organization of this subject matter." (Alexander Bogdanov, "Tektologia: Vseobshchaya Organizatsionnaya Nauka" ["Tektology: The Universal Organizational Science"], 1922)

"Creative evolution synthesises from the parts a new entity not only different from them, but quite transcending them. That is the essence of a whole. It is always transcendent to its parts, and its character cannot be inferred from the characters of its parts." (Jan Smuts, "Holism and Evolution", 1926)

"[Holism is] the tendency in nature to form wholes that are greater than the sum of the parts through creative evolution […]" (Jan Smuts, "Holism and Evolution", 1926)

"An ecological approach to public administration builds, then, quite literally from the ground up; from the elements of a place - soils, climate, location, for example - to the people who live there - their numbers and ages and knowledge, and the ways of physical and social technology by which from the place and in relationships with one another, they get their living. It is within this setting that their instruments and practices of public housekeeping should be studied so that they may better understand what they are doing, and appraise reasonably how they are doing it. Such an approach is of particular interest to us as students seeking to co-operate in our studies; for it invites - indeed is dependent upon - careful observation by many people in different environments of the roots of government functions, civic attitudes, and operating problems." (John Merriman Gaus, "Reflections on public administration", 1947)

"A systems approach begins when first you see the world through the eyes of another." (C West Churchman, "The Systems Approach", 1968)

"The parallelism of general conceptions or even special laws in different fields therefore is a consequence of the fact that these are concerned with 'systems' and that certain general principles apply to systems irrespective of their nature. Hence principles such as those of wholeness and sum, mechanization, hierarchic order, approached to steady states, equifinality, etc., may appear in quite different disciplines. The isomorphism found in different realms is based of the existence of general system principles, of a more or less well-developed ‘general system theory’." (Ludwig von Bertalanffy, "General System Theory", 1968)

"We may state as characteristic of modern science that this scheme of isolable units acting in one-way causality has proven to be insufficient. Hence the appearance, in all fields of science, of notions like wholeness, holistic, organismic, gestalt, etc., which all signify that, in the last resort, we must think in terms of systems of elements in mutual interaction […]." (Ludwig von Bertalanffy, "General System Theory", 1968)

"In the selection of papers for this volume, two problems have arisen, namely what constitutes systems thinking and what systems thinking is relevant to the thinking required for organizational management. The first problem is obviously critical. Unless there were a meaningful answer there would be no sense in producing a volume of readings in systems thinking in any subject. A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking." (Frederick E Emery (ed.),"Systems thinking: selected readings", 1969)

"There are different levels of organization in the occurrence of events. You cannot explain the events of one level in terms of the events of another. For example, you cannot explain life in terms of mechanical concepts, nor society in terms of individual psychology. Analysis can only take you down the scale of organization. It cannot reveal the workings of things on a higher level. To some extent the holistic philosophers are right." (Anatol Rapoport, "General Systems" Vol. 14, 1969) 

"The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately. Such an approach is concerned with total - system performance even when a change in only one or a few of its parts is contemplated because there are some properties of systems that can only be treated adequately from a holistic point of view. These properties derive from the relationship between parts of systems: how the parts interact and fit together." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"Early scientific thinking was holistic, but speculative - the modern scientific temper reacted by being empirical, but atomistic. Neither is free from error, the former because it replaces factual inquiry with faith and insight, and the latter because it sacrifices coherence at the altar of facticity. We witness today another shift in ways of thinking: the shift toward rigorous but holistic theories. This means thinking in terms of facts and events in the context of wholes, forming integrated sets with their own properties and relationships."(Ervin László, "Introduction to Systems Philosophy", 1972) 

“The notion of ‘system’ has gained central importance in contemporary science, society and life. In many fields of endeavor, the necessity of a ‘systems approach’ or ‘systems thinking’ is emphasized, new professions called ‘systems engineering’, ‘systems analysis’ and the like have come into being, and there can be little doubt that this this concept marks a genuine, necessary, and consequential development in science and world-view.” (Ervin László, “Introduction to Systems Philosophy: Toward a New Paradigm of Contemporary Thought”, 1972)

"A company is a multidimensional system capable of growth, expansion, and self-regulation. It is, therefore, not a thing but a set of interacting forces. Any theory of organization must be capable of reflecting a company's many facets, its dynamism, and its basic orderliness. When company organization is reviewed, or when reorganizing a company, it must be looked upon as a whole, as a total system." (Albert Low, "Zen and Creative Management", 1976)

"There is a strong current in contemporary culture advocating ‘holistic’ views as some sort of cure-all […] Reductionism implies attention to a lower level while holistic implies attention to higher level. These are intertwined in any satisfactory description: and each entails some loss relative to our cognitive preferences, as well as some gain [...] there is no whole system without an interconnection of its parts and there is no whole system without an environment." (Francisco Varela, "On being autonomous: The lessons of natural history for systems theory", 1977)

"Holism traditionally says that a collection of beings may have a collective property that cannot be inferred from the properties of its members." (C West Churchman, "The Systems Approach and Its Enemies" , 1979) 

"Systems thinking is a special form of holistic thinking - dealing with wholes rather than parts. One way of thinking about this is in terms of a hierarchy of levels of biological organization and of the different 'emergent' properties that are evident in say, the whole plant (e.g. wilting) that are not evident at the level of the cell (loss of turgor). It is also possible to bring different perspectives to bear on these different levels of organization. Holistic thinking starts by looking at the nature and behaviour of the whole system that those participating have agreed to be worthy of study. This involves: (i) taking multiple partial views of 'reality' […] (ii) placing conceptual boundaries around the whole, or system of interest and (iii) devising ways of representing systems of interest." (C J Pearson and R L Ison, "Agronomy of Grassland Systems", 1987)

"Systems thinking is a framework of thought that helps us to deal with complex things in a holistic way. The formalization of (giving an explicit, definite, and conventional form to) this thinking is what we have termed systems theory." (Robert L Flood & Ewart R Carson, "Dealing with Complexity: An introduction to the theory and application of systems", 1988)

"Systems thinking is a discipline for seeing the 'structures' that underlie complex situations, and for discerning high from low leverage change. That is, by seeing wholes we learn how to foster health. To do so, systems thinking offers a language that begins by restructuring how we think." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static 'snapshots'. It is a set of general principles- distilled over the course of the twentieth century, spanning fields as diverse as the physical and social sciences, engineering, and management. [...] During the last thirty years, these tools have been applied to understand a wide range of corporate, urban, regional, economic, political, ecological, and even psychological systems. And systems thinking is a sensibility for the subtle interconnectedness that gives living systems their unique character." (Peter Senge, "The Fifth Discipline", 1990)

"Systems thinking is a framework for seeing interrelationships rather than things, for seeing patterns rather than static snapshots. It is a set of general principles spanning fields as diverse as physical and social sciences, engineering and management." (Peter Senge, "The Fifth Discipline", 1990) 

"Systems philosophy brings forth a reorganization of ways of thinking. It creates a new worldview, a new paradigm of perception and explanation, which is manifested in integration, holistic thinking, purpose-seeking, mutual causality, and process-focused inquiry.” (Béla H. Bánáthy, "Systems Design of Education”, 1991)

"The new paradigm may be called a holistic world view, seeing the world as an integrated whole rather than a dissociated collection of parts. It may also be called an ecological view, if the term 'ecological' is used in a much broader and deeper sense than usual. Deep ecological awareness recognizes the fundamental interdependence of all phenomena and the fact that, as individuals and societies we are all embedded in (and ultimately dependent on) the cyclical process of nature." (Fritjof Capra & Gunter A Pauli, "Steering business toward sustainability", 1995)

"In the new systems thinking, the metaphor of knowledge as a building is being replaced by that of the network. As we perceive reality as a network of relationships, our descriptions, too, form an interconnected network of concepts and models in which there are no foundations. For most scientists such a view of knowledge as a network with no firm foundations is extremely unsettling, and today it is by no means generally accepted. But as the network approach expands throughout the scientific community, the idea of knowledge as a network will undoubtedly find increasing acceptance." (Fritjof Capra," The Web of Life: a new scientific understanding of living systems", 1996)

"It [system dynamics] focuses on building system dynamics models with teams in order to enhance team learning, to foster consensus and to create commitment with a resulting decision […] System dynamics can be helpful to elicit and integrate mental models into a more holistic view of the problem and to explore the dynamics of this holistic view […] It must be understood that the ultimate goal of the intervention is not to build a system dynamics model. The system dynamics model is a means to achieve other ends […] putting people in a position to learn about a messy problem [...] create a shared social reality […] a shared understanding of the problem and potential solutions [...] to foster consensus within the team [..]" (Jac A M Vennix, "Group Model Building: Facilitating Team Learning Using System Dynamics", 1996)

"Understanding ecological interdependence means understanding relationships. It requires the shifts of perception that are characteristic of systems thinking - from the parts to the whole, from objects to relationships, from contents to patterns. […] Nourishing the community means nourishing those relationships." (Fritjof Capra, "The Web of Life: A New Scientific Understanding of Living Systems", 1996)

"One of the strongest benefits of the systems thinking perspective is that it can help you learn to ask the right questions. This is an important first step toward understanding a problem. […] Much of the value of systems thinking comes from the different framework that it gives us for looking at problems in new ways." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)

"Systems thinking is most effective when it’s used to look at a problem in a new way, not to advocate a predetermined solution. Strong advocacy will create resistance - both to your ideas, and to systems thinking itself. Present systems thinking in the spirit of inquiry, not inquisition." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)

"[Systems thinking is] A new way to view and mentally frame what we see in the world; a worldview and way of thinking whereby we see the entity or unit first as a whole, with its fit and relationship to its environment as primary concerns." (Stephen G Haines, "The Managers Pocket Guide to Systems Thinking & Learning", 1998)

"The beauty of this [systems thinking] mindset is that its mental models are based on natural laws, principles of interrelationship, and interdependence found in all living systems. They give us a new view of ourselves and our many systems, from the tiniest cell to the entire earth; and as our organizations are included in that great range, they help us define organizational problems as systems problems, so we can respond in more productive ways. The systems thinking mindset is a new orientation to life. In many ways it also operates as a worldview - an overall perspective on, and understanding of, the world." (Stephen G Haines, "The Managers Pocket Guide to Systems Thinking & Learning", 1998)

"The Systems Thinking Approach is an absolute necessity to make sense of and succeed in today’s complex world." (Stephen G Haines, 1998)

 "[...] information feedback about the real world not only alters our decisions within the context of existing frames and decision rules but also feeds back to alter our mental models. As our mental models change we change the structure of our systems, creating different decision rules and new strategies. The same information, processed and interpreted by a different decision rule, now yields a different decision. Altering the structure of our systems then alters their patterns of behavior. The development of systems thinking is a double-loop learning process in which we replace a reductionist, narrow, short-run, static view of the world with a holistic, broad, long-term, dynamic view and then redesign our policies and institutions accordingly." (John D Sterman, "Business dynamics: Systems thinking and modeling for a complex world", 2000)

"Systems thinking practices the exact opposite of this analytic approach. Systems thinking studies the organization as a whole in its interaction with its environment. Then, it works backwards to understand how each part of that whole works in relation to, and support of, the entire system’s objectives. Only then can the core strategies be formulated. (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"Systems, and organizations as systems, can only be understood holistically. Try to understand the system and its environment first. Organizations are open systems and, as such, are viable only in interaction with and adaptation to the changing environment." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"As a meta-discipline, systems science will transfer its content from discipline to discipline and address problems beyond conventional reductionist boundaries. Generalists, qualified to manage today’s problem better than the specialist, could be fostered. With these intentions, systems thinking and systems science should not replace but add, complement and integrate those aspects that seem not to be adequately treated by traditional science." (Lars Skyttner, "General Systems Theory: Ideas and Applications", 2001)

"Systems thinking expands the focus of the observer, whereas analytical thinking reduces it. In other words, analysis looks into things, synthesis looks out of them. This attitude of systems thinking is often called expansionism, an alternative to classic reductionism. Whereas analytical thinking concentrates on static and structural properties, systems thinking concentrates on the function and behaviour of whole systems. Analysis gives description and knowledge; systems thinking gives explanation and understanding." (Lars Skyttner, "General Systems Theory: Ideas and Applications", 2001)

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience", 2002)

"Deep change in mental models, or double-loop learning, arises when evidence not only alters our decisions within the context of existing frames, but also feeds back to alter our mental models. As our mental models change, we change the structure of our systems, creating different decision rules and new strategies. The same information, interpreted by a different model, now yields a different decision. Systems thinking is an iterative learning process in which we replace a reductionist, narrow, short-run, static view of the world with a holistic, broad, long-term, dynamic view, reinventing our policies and institutions accordingly." (John D Sterman, "Learning in and about complex systems", Systems Thinking Vol. 3 2003)

"There exists an alternative to reductionism for studying systems. This alternative is known as holism. Holism considers systems to be more than the sum of their parts. It is of course interested in the parts and particularly the networks of relationships between the parts, but primarily in terms of how they give rise to and sustain in existence the new entity that is the whole whether it be a river system, an automobile, a philosophical system or a quality system." (Michael C Jackson, "Systems Thinking: Creative Holism for Manager", 2003) 

"System Thinking is a common concept for understanding how causal relationships and feedbacks work in an everyday problem. Understanding a cause and an effect enables us to analyse, sort out and explain how changes come about both temporarily and spatially in common problems. This is referred to as mental modelling, i.e. to explicitly map the understanding of the problem and making it transparent and visible for others through Causal Loop Diagrams (CLD)." (Hördur V. Haraldsson, "Introduction to System Thinking and Causal Loop Diagrams", 2004)

"Systems thinking is only an epistemology, a particular way of describing the world. It does not tell us what the world is. Hence, strictly speaking, we should never say of something in the world: ‘It is a system’, only: ‘It may be described as a system.’" (John Mingers, Realising" Systems Thinking: Knowledge and Action in Management Science", 2006)

"At a time when the world is more messy, more crowded, more interconnected, more interdependent, and more rapidly changing than ever before, the more ways of seeing, the better. The systems-thinking lens allows us to reclaim our intuition about whole systems and hone our abilities to understand parts, see interconnections, ask 'what-if' questions about possible future behaviors, and be creative and courageous about system redesign. (Donella H Meadows, "Thinking in Systems: A Primer", 2008)

"In ecology, we are often interested in exploring the behavior of whole systems of species or ecosystem composed of individual components which interact through biological processes. We are interested not simply in the dynamics of each species or component in isolation, but the dynamics of each species or component in the context of all the others and how those coupled dynamics account for properties of the system as a whole, such as its persistence. This is what people seem to mean when they say that ecology is ‘holistic’, an otherwise rather vague term." (John Pastor, "Mathematical Ecology of Populations and Ecosystems", 2008)

"Systems thinking is a mental discipline and framework for seeing patterns and interrelationships. It is important to see organizational systems as a whole because of their complexity. Complexity can overwhelm managers, undermining confidence. When leaders can see the structures that underlie complex situations, they can facilitate improvement. But doing that requires a focus on the big picture." (Richard L Daft, "The Leadership Experience", 2008) 

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively." (Richard L Daft, "The Leadership Experience" , 2008)

"Understanding interdependency requires a way of thinking different from analysis. It requires systems thinking. And analytical thinking and systems thinking are quite distinct. [...] Systems thinking is the art of simplifying complexity. It is about seeing through chaos, managing interdependency, and understanding choice. We see the world as increasingly more complex and chaotic because we use inadequate concepts to explain it. When we understand something, we no longer see it as chaotic or complex." (Jamshid Gharajedaghi, "Systems Thinking: Managing Chaos and Complexity A Platform for Designing Business Architecture", 2011)

"Systems thinking is a discipline or process that considers how individual elements interact with one another as part of a whole entity. As an approach to solving problems, systems thinking uses relationships among individual elements and the dynamics of these relationships to explain the behavior of systems such as an ecosystem, social system, or organization." (Karen L Higgins, "Economic Growth and Sustainability: Systems Thinking for a Complex World", 2015)

"Holism [is] the art - in contrast with reductionism - of seeing a complex system as a whole. Holism knows the limits to its understanding; it acknowledges that the system has its wildness, its privacy, its own reasons, its defenses against invasive explanation." (David Fleming, "Lean Logic", 2016)

"Systems thinking focuses on optimizing for the whole, looking at the overall flow of work, identifying what the largest bottleneck is today, and eliminating it." (Matthew Skelton & Manuel Pais, "Team Topologies: Organizing Business and Technology Teams for Fast Flow", 2019)

❄️Systems Thinking: On General Systems Theory (Quotes)

"A second possible approach to general systems theory is through the arrangement of theoretical systems and constructs in a hierarchy of complexity, roughly corresponding to the complexity of the ‘individuals’ of the various empirical fields […] leading towards a ‘system of systems’." (Kenneth E Boulding, "General Systems Theory - The Skeleton of Science", 1956) 

"General Systems Theory is a name which has come into use to describe a level of theoretical model-building which lies somewhere between the highly generalized constructions of pure mathematics and the specific theories of the specialized disciplines. Mathematics attempts to organize highly general relationships into a coherent system, a system however which does not have any necessary connections with the 'real' world around us. It studies all thinkable relationships abstracted from any concrete situation or body of empirical knowledge." (Kenneth E Boulding, "General Systems Theory - The Skeleton of Science", Management Science Vol. 2 (3), 1956)

"General systems theory is a series of related definitions, assumptions, and postulates about all levels of systems from atomic particles through atoms, molecules, crystals, viruses, cells, organs, individuals, small groups, societies, planets, solar systems, and galaxies. General behavior systems theory is a subcategory of such theory, dealing with living systems, extending roughly from viruses through societies. A significant fact about living things is that they are open systems, with important inputs and outputs. Laws which apply to them differ from those applying to relatively closed systems." (James G Miller, "General behavior systems theory and summary", Journal of Counseling Psychology 3 (2), 1956)

"General Systems Theory is the skeleton of science in the sense that it aims to provide a framework or structure of systems on which to hang the flesh and blood of particular disciplines and particular subject matters in an orderly and coherent corpus of knowledge." (Kenneth E Boulding, "General Systems Theory - The Skeleton of Science", Management Science Vol. 2 (3), 1956)

"Two possible approaches to the organization of general systems theory suggest themselves, which are to be thought of as complementary rather than competitive, or at least as two roads each of which is worth exploring. The first approach is to look over the empirical universe and to pick out certain general phenomena which are found in many different disciplines, and to seek to build up general theoretical models relevant to these phenomena. The second approach is to arrange the empirical fields in a hierarchy of complexity of organization of their basic 'individual' or unit of behavior, and to try to develop a level of abstraction appropriate to each." (Kenneth E Boulding, General Systems Theory - The Skeleton of Science, Management Science Vol. 2 (3), 1956)

"In a general way it may be said that to think in terms of systems seems the most appropriate conceptual response so far available when the phenomena under study - at any level and in any domain--display the character of being organized, and when understanding the nature of the interdependencies constitutes the research task. In the behavioral sciences, the first steps in building a systems theory were taken in connection with the analysis of internal processes in organisms, or organizations, when the parts had to be related to the whole." (Fred Emery, "The Causal Texture of Organizational Environments", 1963)

"System theory is basically concerned with problems of relationships, of structure, and of interdependence rather than with the constant attributes of objects. In general approach it resembles field theory except that its dynamics deal with temporal as well as spatial patterns. Older formulations of system constructs dealt with the closed systems of the physical sciences, in which relatively self-contained structures could be treated successfully as if they were independent of external forces. But living systems, whether biological organisms or social organizations, are acutely dependent on their external environment and so must be conceived of as open systems." (Daniel Katz, "The Social Psychology of Organizations", 1966)

"General systems theory (in the narrow sense of the term) is a discipline concerned with the general properties and laws of 'systems' . A system is defined as a complex of components in interaction, or by some similar proposition. Systems theory tries to develop those principles that apply to systems in general, irrespective of the nature of the system, of their components, and of the relations or 'forces' between them. The system components need not even be material, as, for example, in the system analysis of a commercial enterprise where components such as buildings, machines, personnel, money and 'good will' of customers enter." (Ludwig von Bertalanffy, "Robots, Men and Minds", 1967)

"The fundamental problem today is that of organized complexity. Concepts like those of organization, wholeness, directiveness, teleology, and differentiation are alien to conventional physics. However, they pop up everywhere in the biological, behavioral and social sciences, and are, in fact, indispensable for dealing with living organisms or social groups. Thus a basic problem posed to modern science is a general theory of organization. General system theory is, in principle, capable of giving exact definitions for such concepts and, in suitable cases, of putting them to quantitative analysis." (Ludwig von Bertalanffy, "General System Theory", 1968)

"Thus, there exist models, principles, and laws that apply to generalized systems or their subclasses, irrespective of their particular kind, the nature of their component elements, and the relations or 'forces' between them. It seems legitimate to ask for a theory, not of systems of a more or less special kind, but of universal principles applying to systems in general. In this way, we postulate a new discipline called General Systems Theory. Its subject matter is the formulation and derivation of those principles, which are valid for 'systems' in general." (Ludwig von Bertalanffy, "General System Theory", 1968) 

"The words 'general systems theory' imply that some things can usefully be said about (living) systems in general, despite the immense diversity of their specific forms. One of these things should be a scheme of classification. Every science begins by classifying its subject matter, if only descriptively, and learns a lot about it in the process; and systems especially need this attention, because an adequate classification cuts across familiar boundaries and at the same time draws valid and important distinctions which have previously been sensed but not defined." (Geoffrey Vickers, 1970)

"General systems theory is the scientific exploration of 'wholes' and 'wholeness' which, not so long ago, were considered metaphysical notions transcending the boundaries of science. Hierarchic structure, stability, teleology, differentiation, approach to and maintenance of steady states, goal-directedness - these are a few of such general system properties." (Ervin László, "Introduction to Systems Philosophy", 1972)

"General systems theory deals with the most fundamental concepts and aspects of systems. Many theories dealing with more specific types of systems (e. g., dynamical systems, automata, control systems, game-theoretic systems, among many others) have been under development for quite some time. General systems theory is concerned with the basic issues common to all these specialized treatments. Also, for truly complex phenomena, such as those found predominantly in the social and biological sciences, the specialized descriptions used in classical theories (which are based on special mathematical structures such as differential or difference equations, numerical or abstract algebras, etc.) do not adequately and properly represent the actual events. Either because of this inadequate match between the events and types of descriptions available or because of the pure lack of knowledge, for many truly complex problems one can give only the most general statements, which are qualitative and too often even only verbal. General systems theory is aimed at providing a description and explanation for such complex phenomena." (Mihajlo D. Mesarovic & Yasuhiko Takahare, "General Systems Theory: Mathematical foundations", 1975)

"General systems theory and cybernetics supplanted the classical conceptual model of a whole made out of parts and relations between parts with a model emphasizing the difference between systems and environments. This new paradigm made it possible to relate both the structures (including forms of differentiation) and processes of systems to the environment." (Thomas Luckmann & Niklas Luhmann, "The Differentiation of Society", 1977)

"No matter how abstractly formulated are a general theory of systems, a general theory of evolution and a general theory of communication, all three theoretical components are necessary for the specifically sociological theory of society. They are mutually interdependent." (Niklas Luhmann, "The Differentiation of Society", 1982)

"Systems theory pursues the scientific exploration and understanding of systems that exist in the various realms of experience, in order to arrive at a general theory of systems: an organized expressing of sets of interrelated concepts and principles that apply to all systems." (Béla H Bánáthy, "Systems Design of Education", 1991)

"With the subsequent strong support from cybernetics, the concepts of systems thinking and systems theory became integral parts of the established scientific language, and led to numerous new methodologies and applications - systems engineering, systems analysis, systems dynamics, and so on." (Fritjof Capra, "The Web of Life", 1996)

❄️Systems Thinking: On Complexity Theory (Quotes)

"Complexity theory began with an interest on how order spring from chaos. According to complexity theory, adaption is most effective in systems that are only partially connected. The argument is that too much structure creates gridlock, while too little structure creates chaos. […] Consequently, the key to effective change is to stay poised on this edge of chaos. Complexity theory focuses managerial thinking on the interrelationships among different parts of an organization and on the trade-off of less control for greater adaptation." (Shona Brown, "Competing on the Edge, 1998) 

"There is no over-arching theory of complexity that allows us to ignore the contingent aspects of complex systems. If something really is complex, it cannot by adequately described by means of a simple theory. Engaging with complexity entails engaging with specific complex systems. Despite this we can, at a very basic level, make general remarks concerning the conditions for complex behaviour and the dynamics of complex systems. Furthermore, I suggest that complex systems can be modelled." (Paul Cilliers, "Complexity and Postmodernism", 1998)

"Complexity theory is really a movement of the sciences. Standard sciences tend to see the world as mechanistic. That sort of science puts things under a finer and finer microscope. […] The movement that started complexity looks in the other direction. It’s asking, how do things assemble themselves? How do patterns emerge from these interacting elements? Complexity is looking at interacting elements and asking how they form patterns and how the patterns unfold. It’s important to point out that the patterns may never be finished. They’re open-ended. In standard science this hit some things that most scientists have a negative reaction to. Science doesn’t like perpetual novelty." (W Brian Arthur, "Coming from Your Inner Self", 1999)

"[…] most earlier attempts to construct a theory of complexity have overlooked the deep link between it and networks. In most systems, complexity starts where networks turn nontrivial. No matter how puzzled we are by the behavior of an electron or an atom, we rarely call it complex, as quantum mechanics offers us the tools to describe them with remarkable accuracy. The demystification of crystals-highly regular networks of atoms and molecules-is one of the major success stories of twentieth-century physics, resulting in the development of the transistor and the discovery of superconductivity. Yet, we continue to struggle with systems for which the interaction map between the components is less ordered and rigid, hoping to give self-organization a chance." (Albert-László Barabási, "Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life", 2002)

"[…] networks are the prerequisite for describing any complex system, indicating that complexity theory must inevitably stand on the shoulders of network theory. It is tempting to step in the footsteps of some of my predecessors and predict whether and when we will tame complexity. If nothing else, such a prediction could serve as a benchmark to be disproven. Looking back at the speed with which we disentangled the networks around us after the discovery of scale-free networks, one thing is sure: Once we stumble across the right vision of complexity, it will take little to bring it to fruition. When that will happen is one of the mysteries that keeps many of us going." (Albert-László Barabási, "Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life", 2002)

"Chaos theory revealed that simple nonlinear systems could behave in extremely complicated ways, and showed us how to understand them with pictures instead of equations. Complexity theory taught us that many simple units interacting according to simple rules could generate unexpected order. But where complexity theory has largely failed is in explaining where the order comes from, in a deep mathematical sense, and in tying the theory to real phenomena in a convincing way. For these reasons, it has had little impact on the thinking of most mathematicians and scientists." (Steven Strogatz, "Sync: The Emerging Science of Spontaneous Order", 2003)

"The basic concept of complexity theory is that systems show patterns of organization without organizer (autonomous or self-organization). Simple local interactions of many mutually interacting parts can lead to emergence of complex global structures. […] Complexity originates from the tendency of large dynamical systems to organize themselves into a critical state, with avalanches or 'punctuations' of all sizes. In the critical state, events which would otherwise be uncoupled became correlated." (Jochen Fromm, "The Emergence of Complexity", 2004)

"Complexity Theory is concerned with the study of the intrinsic complexity of computational tasks. Its 'final' goals include the determination of the complexity of any well-defined task. Additional goals include obtaining an understanding of the relations between various computational phenomena (e.g., relating one fact regarding computational complexity to another). Indeed, we may say that the former type of goal is concerned with absolute answers regarding specific computational phenomena, whereas the latter type is concerned with questions regarding the relation between computational phenomena." (Oded Goldreich, "Computational Complexity: A Conceptual Perspective", 2008)

"The addition of new elements or agents to a particular system multiplies exponentially the number of connections or potential interactions among those elements or agents, and hence the number of possible outcomes. This is an important attribute of complexity theory." (Mark Marson, "What Are Its Implications for Educational Change?", 2008)

"Complexity theory can be defined broadly as the study of how order, structure, pattern, and novelty arise from extremely complicated, apparently chaotic systems and conversely, how complex behavior and structure emerges from simple underlying rules. As such, it includes those other areas of study that are collectively known as chaos theory, and nonlinear dynamical theory." (Terry Cooke-Davies et al, "Exploring the Complexity of Projects", 2009)

"Complexity theory embraces things that are complicated, involve many elements and many interactions, are not deterministic, and are given to unexpected outcomes. […] A fundamental aspect of complexity theory is the overall or aggregate behavior of a large number of items, parts, or units that are entangled, connected, or networked together. […] In contrast to classical scientific methods that directly link theory and outcome, complexity theory does not typically provide simple cause-and-effect explanations." (Robert E Gunther et al, "The Network Challenge: Strategy, Profit, and Risk in an Interlinked World", 2009)