22 September 2023

Systems Thinking: On Design (Quotes)

"[System dynamics] is an approach that should help in important top-management problems [...] The solutions to small problems yield small rewards. Very often the most important problems are but little more difficult to handle than the unimportant. Many [people] predetermine mediocre results by setting initial goals too low. The attitude must be one of enterprise design. The expectation should be for major improvement [...] The attitude that the goal is to explain behavior; which is fairly common in academic circles, is not sufficient. The goal should be to find management policies and organizational structures that lead to greater success." (Jay W Forrester, "Industrial Dynamics", 1961)

"Systems engineering is most effectively conceived of as a process that starts with the detection of a problem and continues through problem definition, planning and designing of a system, manufacturing or other implementing section, its use, and finally on to its obsolescence. Further, Systems engineering is not a matter of tools alone; It is a careful coordination of process, tools and people." (Arthur D Hall, "Systems Engineering from an Engineering Viewpoint" In: Systems Science and Cybernetics. Vol.1 Issue.1, 1965)

"The essential principal property of the adaptive system is its time-varying, self-adjusting performance. The need for such performance may readily be seen by realizing that if a designer develops a system of fixed design which he or she considers optimal, the implications are that the designer has foreseen all possible input conditions, at least statistically, and knows what he or she would like the system to do under each of these conditions." (Bernard Widrow & Samuel D Stearns "Adaptive Signal Processing", 1985)

"System engineering is a robust approach to the design, creation, and operation of systems. In simple terms, the approach consists of identification and quantification of system goals, creation of alternative system design concepts, performance of design trades, selection and implementation of the best design, verification that the design is properly built and integrated, and post-implementation assessment of how well the system meets (or met) the goals." (NASA, "NASA Systems Engineering Handbook", 1995)

"In sharp contrast (with the traditional social planning) the systems design approach seeks to understand a problem situation as a system of interconnected, interdependent, and interacting issues and to create a design as a system of interconnected, interdependent, interacting, and internally consistent solution ideas." (Béla H Bánáthy, "Designing Social Systems in a Changing World", 1996)

"[...] a systems engineering job is never done. One reason is the presence of the solution changes the environment and produces new problems to be met. [...] A second reason the systems engineers design is never completed is the solution offered to the original problem usually produces both deeper insight and dissatisfactions in the engineers themselves. Furthermore, while the design phase continually goes from proposed solution to evaluation and back again and again, there comes a time when this process of redefinement must stop and the real problem coped with - thus giving what they realize is, in the long run, a suboptimal solution." (Richard Hamming, "The Art of Doing Science and Engineering: Learning to Learn", 1997)

"Good design protects you from the need for too many highly accurate components in the system. But such design principles are still, to this date, ill-understood and need to be researched extensively. Not that good designers do not understand this intuitively, merely it is not easily incorporated into the design methods you were taught in school. Good minds are still needed in spite of all the computing tools we have developed." (Richard Hamming, "The Art of Doing Science and Engineering: Learning to Learn", 1997)

"Things change so fast part of the system design problem is the system will be constantly upgraded in ways you do not now know in any detail! Flexibility must be part of modern design of things and processes. Flexibility built into the design means not only you will be better able to handle the changes which will come after installation, but it also contributes to your own work as the small changes which inevitably arise both in the later stages of design and in the field installation of the system." (Richard Hamming, "The Art of Doing Science and Engineering: Learning to Learn", 1997)

"Distributed control means that the outcomes of a complex adaptive system emerge from a process of self-organization rather than being designed and controlled externally or by a centralized body." (Brenda Zimmerman et al, "A complexity science primer", 1998)

"Cybernetics is the science of effective organization, of control and communication in animals and machines. It is the art of steersmanship, of regulation and stability. The concern here is with function, not construction, in providing regular and reproducible behaviour in the presence of disturbances. Here the emphasis is on families of solutions, ways of arranging matters that can apply to all forms of systems, whatever the material or design employed. [...] This science concerns the effects of inputs on outputs, but in the sense that the output state is desired to be constant or predictable – we wish the system to maintain an equilibrium state. It is applicable mostly to complex systems and to coupled systems, and uses the concepts of feedback and transformations (mappings from input to output) to effect the desired invariance or stability in the result." (Chris Lucas, "Cybernetics and Stochastic Systems", 1999)

"[...] information feedback about the real world not only alters our decisions within the context of existing frames and decision rules but also feeds back to alter our mental models. As our mental models change we change the structure of our systems, creating different decision rules and new strategies. The same information, processed and interpreted by a different decision rule, now yields a different decision. Altering the structure of our systems then alters their patterns of behavior. The development of systems thinking is a double-loop learning process in which we replace a reductionist, narrow, short-run, static view of the world with a holistic, broad, long-term, dynamic view and then redesign our policies and institutions accordingly." (John D Sterman, "Business dynamics: Systems thinking and modeling for a complex world", 2000)

"The systems approach, on the other hand, provides an expanded structural design of organizations as living systems that more accurately reflects reality." (Stephen G Haines, "The Systems Thinking Approach to Strategic Planning and Management", 2000)

"This is a general characteristic of self-organizing systems: they are robust or resilient. This means that they are relatively insensitive to perturbations or errors, and have a strong capacity to restore themselves, unlike most human designed systems." (Francis Heylighen, "The Science of Self-Organization and Adaptivity", 2001)

"A self-organizing system not only regulates or adapts its behavior, it creates its own organization. In that respect it differs fundamentally from our present systems, which are created by their designer. We define organization as structure with function. Structure means that the components of a system are arranged in a particular order. It requires both connections, that integrate the parts into a whole, and separations that differentiate subsystems, so as to avoid interference. Function means that this structure fulfils a purpose." (Francis Heylighen & Carlos Gershenson, "The Meaning of Self-organization in Computing", IEEE Intelligent Systems, 2003)

"A fundamental reason for the difficulties with modern engineering projects is their inherent complexity. The systems that these projects are working with or building have many interdependent parts, so that changes in one part often have effects on other parts of the system. These indirect effects are frequently unanticipated, as are collective behaviors that arise from the mutual interactions of multiple components. Both indirect and collective effects readily cause intolerable failures of the system. Moreover, when the task of the system is intrinsically complex, anticipating the many possible demands that can be placed upon the system, and designing a system that can respond in all of the necessary ways, is not feasible. This problem appears in the form of inadequate specifications, but the fundamental issue is whether it is even possible to generate adequate specifications for a complex system." (Yaneer Bar-Yam, "Making Things Work: Solving Complex Problems in a Complex World", 2004)

"All models are mental projections of our understanding of processes and feedbacks of systems in the real world. The general approach is that models are as good as the system upon which they are based. Models should be designed to answer specific questions and only incorporate the necessary details that are required to provide an answer." (Hördur V Haraldsson & Harald U Sverdrup, "Finding Simplicity in Complexity in Biogeochemical Modelling", 2004)

"Engineers use abstraction to simplify the description or specification of the system, extracting the properties of the system they find most relevant and ignoring other details. While this is a useful tool, it assumes that the details that will be provided to one part of the system (module) can be designed independently of details in other parts."  (Yaneer Bar-Yam, "Making Things Work: Solving Complex Problems in a Complex World", 2004)

"Modularity, an approach that separates a large system into simpler parts that are individually designed and operated, incorrectly assumes that complex system behavior can essentially be reduced to the sum of its parts. A planned decomposition of a system into modules works well for systems that are not too complex. […] However, as systems become more complex, this approach forces engineers to devote increasing attention to designing the interfaces between parts, eventually causing the process to break down."  (Yaneer Bar-Yam, "Making Things Work: Solving Complex Problems in a Complex World", 2004)

"The basic idea of systems engineering is that it is possible to take a large and highly complex system that one wants to build, separate it into key parts, give the parts to different groups of people to work on, and coordinate their development so that they can be put together at the end of the process. This mechanism is designed to be applied recursively, so that we separate the large system into parts, then the parts into smaller parts, until each part is small enough for one person to execute. Then we put all of the parts together until the entire system works." (Yaneer Bar-Yam, "Making Things Work: Solving Complex Problems in a Complex World", 2004)

"When we focus on designing ecologies in which people can forage for knowledge, we are less concerned about communicating the minutiae of changing knowledge. Instead, we are creating the conduit through which knowledge will flow." (George Siemens, "Knowing Knowledge", 2006)

"In engineering, a self-organizing system would be one in which elements are designed to dynamically and autonomously solve a problem or perform a function at the system level. In other words, the engineer will not build a system to perform a function explicitly, but elements will be engineered in such a way that their behaviour and interactions will lead to the system function. Thus, the elements need to divide, but also to integrate, the problem." (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"The methodology of feedback design is borrowed from cybernetics (control theory). It is based upon methods of controlled system model’s building, methods of system states and parameters estimation (identification), and methods of feedback synthesis. The models of controlled system used in cybernetics differ from conventional models of physics and mechanics in that they have explicitly specified inputs and outputs. Unlike conventional physics results, often formulated as conservation laws, the results of cybernetical physics are formulated in the form of transformation laws, establishing the possibilities and limits of changing properties of a physical system by means of control." (Alexander L Fradkov, "Cybernetical Physics: From Control of Chaos to Quantum Control", 2007)

"To develop a Control, the designer should find aspect systems, subsystems, or constraints that will prevent the negative interferences between elements (friction) and promote positive interferences (synergy). In other words, the designer should search for ways of minimizing frictions that will result in maximization of the global satisfaction" (Carlos Gershenson, "Design and Control of Self-organizing Systems", 2007)

"A systems approach is one that focuses on the system as a whole, specifically linking value judgments (what is desired) and design decisions (what is feasible). A true systems approach means that the design process includes the 'problem' as well as the solution. The architect seeks a joint problem–solution pair and understands that the problem statement is not fixed when the architectural process starts. At the most fundamental level, systems are collections of different things that together produce results unachievable by the elements alone."  (Mark W Maier, "The Art Systems of Architecting" 3rd Ed., 2009)

"Enterprise engineering is an emerging discipline that studies enterprises from an engineering perspective. The first paradigm of this discipline is that enterprises are purposefully designed and implemented systems. Consequently, they can be re-designed and re-implemented if there is a need for change. The second paradigm of enterprise engineering is that enterprises are social systems. This means that the system elements are social individuals, and that the essence of an enterprise's operation lies in the entering into and complying with commitments between these social individuals." (Erik Proper, "Advances in Enterprise Engineering II", 2009)

"Because the perfect system cannot be designed, there will always be weak spots that human ingenuity and resourcefulness can exploit." (Paul Gibbons, "The Science of Successful Organizational Change",  2015)

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