13 April 2012

Knowledge Management: On Information (Quotes)

"Probability, however, is not something absolute, [it is] drawn from certain information which, although it does not suffice to resolve the problem, nevertheless ensures that we judge correctly which of the two opposites is the easiest (facilius) given the conditions known to us." (Gottfried W Leibniz, "Forethoughts for an encyclopaedia or universal science", cca. 1679)

"Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information upon it." (Samuel Johnson, 1775)

"It is almost as difficult to make a man unlearn his errors as his knowledge. Mal-information is more hopeless than non-information; for error is always more busy than ignorance. Ignorance is a blank sheet, on which we may write; but error is a scribbled one, on which we must first erase. Ignorance is contented to stand still with her back to the truth; but error is more presumptuous, and proceeds in the same direction. Ignorance has no light, but error follows a false one. The consequence is, that error, when she retraces her footsteps, has further to go, before she can arrive at the truth, than ignorance." (Charles C Colton, "Lacon", 1820)

"The aim of scientific thought, then, is to apply past experience to new circumstances; the instrument is an observed uniformity in the course of events. By the use of this instrument it gives us information transcending our experience, it enables us to infer things that we have not seen from things that we have seen; and the evidence for the truth of that information depends on our supposing that the uniformity holds good beyond our experience." (William K Clifford, "Lectures and Essays", 1879)

"As a general rule the most successful man in life is the man who has the best information." (Benjamin Disraeli, "Endymion", 1880)

"The object of statistical science is to discover methods of condensing information concerning large groups of allied facts into brief and compendious expressions suitable for discussion. The possibility of doing this is based on the constancy and continuity with which objects of the same species are found to vary." (Sir Francis Galton, "Inquiries into Human Faculty and Its Development, Statistical Methods", 1883)

"What is called science today consists of a haphazard heap of information, united by nothing, often utterly unnecessary, and not only failing to present one unquestionable truth, but as often as not containing the grossest errors, today put forward as truths, and tomorrow overthrown." (Leo Tolstoy, "What Is Art?", 1897)

"There can be no unique probability attached to any event or behaviour: we can only speak of ‘probability in the light of certain given information’, and the probability alters according to the extent of the information." (Sir Arthur S Eddington, "The Nature of the Physical World" , 1928)

"As words are not the things we speak about, and structure is the only link between them, structure becomes the only content of knowledge. If we gamble on verbal structures that have no observable empirical structures, such gambling can never give us any structural information about the world. Therefore such verbal structures are structurally obsolete, and if we believe in them, they induce delusions or other semantic disturbances." (Alfred Korzybski, "Science and Sanity", 1933)

"Education is habit-forming rather than information; illumination rather than indoctrination, inspiration rather than compulsion." (Edwin G Conklin, "Science in the World Crisis", 1939)

"The scientist, if he is to be more than a plodding gatherer of bits of information, needs to exercise an active imagination." (Linus Pauling, "Tomorrow", 1943)

"[…] there is something wonderful in the idea that man’s brain is the greatest machine of all, imitating within its tiny network events happening in the most distant stars, […] On our model theory neural or other mechanisms can imitate or parallel the behaviour and interaction of physical objects and so supply us with information on physical processes which are not directly observable to us." (Kenneth Craik, "The Nature of Explanation", 1943)

"Just as entropy is a measure of disorganization, the information carried by a set of messages is a measure of organization. In fact, it is possible to interpret the information carried by a message as essentially the negative of its entropy, and the negative logarithm of its probability. That is, the more probable the message, the less information it gives. Clichés, for example, are less illuminating than great poems." (Norbert Wiener, "The Human Use of Human Beings", 1950)

"The concepts and methods of cybernetics are by no means restricted to the problems of servo-mechanisms, or even neural physiology, though the impetus came from these areas. […] Cybernetics analyzes all purposive behavior and provides an exact notion of communication and the transmital of information." (C West Churchman & Russel L Ackoff, "Purposive Behavior and Cybernetics", Social Forces, Volume 29 (1), 1950)

"[…] observation is not enough, and it seems to me that in science, as in the arts, there is very little worth having that does not require the exercise of intuition as well as of intelligence, the use of imagination as well as of information." (Kathleen Lonsdale, "Facts About Crystals", American Scientist Vol. 39 (4), 1951)

"[…] the scientific picture of the real world around me is very deficient. It gives a lot of factual information, puts all our experience in a magnificently consistent order, but it is ghastly silent about all and sundry that is really near to our heart, that really matters to us. It cannot tell us a word about red and blue, bitter and sweet, physical pain and physical delight; it knows nothing of beautiful and ugly, good or bad, God and eternity. Science sometimes pretends to answer questions in these domains, but the answers are very often so silly that we are not inclined to take them seriously." (Erwin Schrödinger, "Nature and the Greeks", 1954)

"Knowledge is not something which exists and grows in the abstract. It is a function of human organisms and of social organization. Knowledge, that is to say, is always what somebody knows: the most perfect transcript of knowledge in writing is not knowledge if nobody knows it. Knowledge however grows by the receipt of meaningful information - that is, by the intake of messages by a knower which are capable of reorganising his knowledge." (Kenneth E Boulding, "General Systems Theory - The Skeleton of Science", Management Science Vol. 2 (3), 1956)

"There comes a stage, however, as the system becomes larger and larger, when the reception of all the information is impossible by reason of its sheer bulk. Either the recording channels cannot carry all the information, or the observer, presented with it all, is overwhelmed. When this occurs, what is he to do? The answer is clear: he must give up any ambition to know the whole system. His aim must be to achieve a partial knowledge that, though partial over the whole, is none the less complete within itself, and is sufficient for his ultimate practical purpose." (W Ross Ashby, "An Introduction to Cybernetics", 1956)

"Cybernetics is the science of the process of transmission, processing and storage of information." (Sergei Sobolew, Woprosy Psychology, 1958)

"Cybernetics is the general science of communication. But to refer to communication is consciously or otherwise to refer to distinguishable states of information inputs and outputs and /or to information being processed within some relatively isolated system." (Henryk Greniewski, "Cybernetics without Mathematics", 1960)

"The process of formulating and structuring a system are important and creative, since they provide and organize the information, which each system. "establishes the number of objectives and the balance between them which will be optimized". Furthermore, they help identify and define the system parts. Furthermore, they help identify and define the system parts which make up its 'diverse, specialized structures and subfunctions'." (Harold Chestnut, "Systems Engineering Tools", 1965)

"This is the key of modern science and it was the beginning of the true understanding of Nature - this idea to look at the thing, to record the details, and to hope that in the information thus obtained might lie a clue to one or another theoretical interpretation." (Richard P Feynman, "The Character of Physical Law", 1965)

"[…] cybernetics studies the flow of information round a system, and the way in which this information is used by the system as a means of controlling itself: it does this for animate and inanimate systems indifferently. For cybernetics is an interdisciplinary science, owing as much to biology as to physics, as much to the study of the brain as to the study of computers, and owing also a great deal to the formal languages of science for providing tools with which the behaviour of all these systems can be objectively described." (A Stafford Beer, 1966)

"[...] 'information' is not a substance or concrete entity but rather a relationship between sets or ensembles of structured variety." (Walter F Buckley, "Sociology and modern systems theory", 1967)

"There are as many types of questions as components in the information." (Jacques Bertin, Semiology of graphics [Semiologie Graphique], 1967)

"The idea of knowledge as an improbable structure is still a good place to start. Knowledge, however, has a dimension which goes beyond that of mere information or improbability. This is a dimension of significance which is very hard to reduce to quantitative form. Two knowledge structures might be equally improbable but one might be much more significant than the other." (Kenneth E Boulding, "Beyond Economics: Essays on Society", 1968)

"It is not enough to observe, experiment, theorize, calculate and communicate; we must also argue, criticize, debate, expound, summarize, and otherwise transform the information that we have obtained individually into reliable, well established, public knowledge." (John M Ziman, "Information, Communication, Knowledge", Nature Vol. 224 (5217), 1969)

"When action grows unprofitable, gather information; when information grows unprofitable, sleep. (Ursula K Le Guin, "The Left Hand of Darkness", 1969)

"What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently among the overabundance of information sources that might consume it." (Herbert Simon, "Computers, Communications and the Public Interest", 1971)

"What we mean by information - the elementary unit of information - is a difference which makes a difference, and it is able to make a difference because the neural pathways along which it travels and is continually transformed are themselves provided with energy. The pathways are ready to be triggered. We may even say that the question is already implicit in them." (Gregory Bateson, "Steps to an Ecology of Mind", 1972)

"Science gets most of its information by the process of reductionism, exploring the details, then the details of the details, until all the smallest bits of the structure, or the smallest parts of the mechanism, are laid out for counting and scrutiny. Only when this is done can the investigation be extended to encompass the whole organism or the entire system. So we say. Sometimes it seems that we take a loss, working this way." (Lewis Thomas, "The Medusa and the Snail: More Notes of a Biology Watcher", 1974)

"Facts do not ‘speak for themselves’; they are read in the light of theory. Creative thought, in science as much as in the arts, is the motor of changing opinion. Science is a quintessentially human activity, not a mechanized, robot-like accumulation of objective information, leading by laws of logic to inescapable interpretation." (Stephen J Gould, "Ever Since Darwin: Reflections in Natural History", 1977)

"Science is not a heartless pursuit of objective information. It is a creative human activity, its geniuses acting more as artists than information processors. Changes in theory are not simply the derivative results of the new discoveries but the work of creative imagination influenced by contemporary social and political forces. " (Stephen J Gould, "Ever Since Darwin: Reflections in Natural History", 1977)

"Information is carried by physical entities, such as books or sound waves or brains, but it is not itself material. Information in a living system is a feature of the order and arrangement of its parts, which arrangement provides the signs that constitute a ‘code’ or ‘language’." (John Z Young, "Programs of the Brain", 1978)

"Data, seeming facts, apparent asso­ciations-these are not certain knowledge of something. They may be puzzles that can one day be explained; they may be trivia that need not be explained at all. (Kenneth Waltz, Theory of International Politics, 1979)

"Information is recorded in vast interconnecting networks. Each idea or image has hundreds, perhaps thousands, of associations and is connected to numerous other points in the mental network." (Peter Russell, "The Brain Book: Know Your Own Mind and How to Use it", 1979)

"Cybernetic information theory suggests the possibility of assuming that intelligence is a feature of any feedback system that manifests a capacity for learning." (Paul Hawken et al, "Seven Tomorrows", 1982)

"Vision is a process that produces from images of the external world a description that is useful to the viewer and not cluttered with irrelevant information." (David Marr, "Vision", 1982)

"We provisionally define statistics as the study of how information should be employed to reflect on, and give guidance for action in, a practical situation involving uncertainty." (Vic Barnett, "Comparative Statistical Inference" 2nd Ed., 1982)

"To a considerable degree science consists in originating the maximum amount of information with the minimum expenditure of energy. Beauty is the cleanness of line in such formulations along with symmetry, surprise, and congruence with other prevailing beliefs." (Edward O Wilson, "Biophilia", 1984)

"Knowledge is the appropriate collection of information, such that it's intent is to be useful. Knowledge is a deterministic process. When someone 'memorizes' information (as less-aspiring test-bound students often do), then they have amassed knowledge. This knowledge has useful meaning to them, but it does not provide for, in and of itself, an integration such as would infer further knowledge." (Russell L Ackoff, "Towards a Systems Theory of Organization", 1985)

"Information is data that has been given meaning by way of relational connection. This "meaning" can be useful, but does not have to be. In computer parlance, a relational database makes information from the data stored within it." (Russell L Ackoff, "Towards a Systems Theory of Organization", 1985)

"Probability plays a central role in many fields, from quantum mechanics to information theory, and even older fields use probability now that the presence of 'noise' is officially admitted. The newer aspects of many fields start with the admission of uncertainty." (Richard W Hamming, "Methods of Mathematics Applied to Calculus, Probability, and Statistics", 1985)

"There is no coherent knowledge, i.e. no uniform comprehensive account of the world and the events in it. There is no comprehensive truth that goes beyond an enumeration of details, but there are many pieces of information, obtained in different ways from different sources and collected for the benefit of the curious. The best way of presenting such knowledge is the list - and the oldest scientific works were indeed lists of facts, parts, coincidences, problems in several specialized domains." (Paul K Feyerabend, "Farewell to Reason", 1987)

"Probabilities are summaries of knowledge that is left behind when information is transferred to a higher level of abstraction." (Judea Pearl, Probabilistic Reasoning in Intelligent Systems: Network of Plausible, Inference, 1988)

"Information exists. It does not need to be perceived to exist. It does not need to be understood to exist. It requires no intelligence to interpret it. It does not have to have meaning to exist. It exists. (Tom Stonier, Information and the Internal Structure of the Universe: An Exploration into Information Physics, 1990)

"What about confusing clutter? Information overload? Doesn't data have to be ‘boiled down’ and  ‘simplified’? These common questions miss the point, for the quantity of detail is an issue completely separate from the difficulty of reading. Clutter and confusion are failures of design, not attributes of information." (Edward R Tufte, "Envisioning Information", 1990)

"Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge." (William E Deming, "The New Economics for Industry, Government, Education", 1993)

"The science of statistics may be described as exploring, analyzing and summarizing data; designing or choosing appropriate ways of collecting data and extracting information from them; and communicating that information. Statistics also involves constructing and testing models for describing chance phenomena. These models can be used as a basis for making inferences and drawing conclusions and, finally, perhaps for making decisions." (Fergus Daly et al, "Elements of Statistics", 1995)

"[Schemata are] knowledge structures that represent objects or events and provide default assumptions about their characteristics, relationships, and entailments under conditions of incomplete information." (Paul J DiMaggio, "Culture and Cognition", Annual Review of Sociology No. 23, 1997)

"Each element in the system is ignorant of the behavior of the system as a whole, it responds only to information that is available to it locally. This point is vitally important. If each element ‘knew’ what was happening to the system as a whole, all of the complexity would have to be present in that element." (Paul Cilliers, "Complexity and Postmodernism: Understanding Complex Systems" , 1998)

"Complexity is that property of a model which makes it difficult to formulate its overall behaviour in a given language, even when given reasonably complete information about its atomic components and their inter-relations." (Bruce Edmonds, "Syntactic Measures of Complexity", 1999)

"Just as dynamics arise from feedback, so too all learning depends on feedback. We make decisions that alter the real world; we gather information feedback about the real world, and using the new information we revise our understanding of the world and the decisions we make to bring our perception of the state of the system closer to our goals."( John D Sterman, "Business dynamics: Systems thinking and modeling for a complex world", 2000)

"A mistake is not something to be determined after the fact, but in the light of the information until that point." (Nassim N Taleb, "Fooled by Randomness", 2001)

"A model isolates one or a few causal connections, mechanisms, or processes, to the exclusion of other contributing or interfering factors - while in the actual world, those other factors make their effects felt in what actually happens. Models may seem true in the abstract, and are false in the concrete. The key issue is about whether there is a bridge between the two, the abstract and the concrete, such that a simple model can be relied on as a source of relevantly truthful information about the complex reality." (Uskali Mäki, "Fact and Fiction in Economics: Models, Realism and Social Construction", 2002)

"Entropy is not about speeds or positions of particles, the way temperature and pressure and volume are, but about our lack of information." (Hans C von Baeyer," Information, The New Language of Science", 2003)

"The use of computers shouldn't ignore the objectives of graphics, that are: 
 1) Treating data to get information. 
 2) Communicating, when necessary, the information obtained." (Jacques Bertin, [interview] 2003)

"A mental model is conceived […] as a knowledge structure possessing slots that can be filled not only with empirically gained information but also with ‘default assumptions’ resulting from prior experience. These default assumptions can be substituted by updated information so that inferences based on the model can be corrected without abandoning the model as a whole. Information is assimilated to the slots of a mental model in the form of ‘frames’ which are understood here as ‘chunks’ of knowledge with a well-defined meaning anchored in a given body of shared knowledge." (Jürgen Renn, "Before the Riemann Tensor: The Emergence of Einstein’s Double Strategy", "The Universe of General Relativity" Ed. by A.J. Kox & Jean Eisenstaedt, 2005)

"Groups are only smart when there is a balance between the information that everyone in the group shares and the information that each of the members of the group holds privately. It's the combination of all those pieces of independent information, some of them right, some of the wrong, that keeps the group wise." (James Surowiecki, "The Wisdom of Crowds", 2005)

"Errors in individual judgment won’t wreck the group’s collective judgment as long as those errors aren’t systematically pointing in the same direction. One of the quickest ways to make people’s judgments systematically biased is to make them dependent on each other for information." (James Surowiecki, "The Wisdom of Crowds", 2005)

"Any new dominant communications medium leads to a new information ecology in society that inevitably changes the way ideas, feelings, wealth, power and influence are distributed and the way collective decisions are made." (Al Gore,"The Assault on Reason", 2007)

"While in theory randomness is an intrinsic property, in practice, randomness is incomplete information." (Nassim N Taleb, "The Black Swan", 2007)

"Put simply, statistics is a range of procedures for gathering, organizing, analyzing and presenting quantitative data. […] Essentially […], statistics is a scientific approach to analyzing numerical data in order to enable us to maximize our interpretation, understanding and use. This means that statistics helps us turn data into information; that is, data that have been interpreted, understood and are useful to the recipient. Put formally, for your project, statistics is the systematic collection and analysis of numerical data, in order to investigate or discover relationships among phenomena so as to explain, predict and control their occurrence." (Reva B Brown & Mark Saunders, "Dealing with Statistics: What You Need to Know", 2008)

"We also use our imagination and take shortcuts to fill gaps in patterns of nonvisual data. As with visual input, we draw conclusions and make judgments based on uncertain and incomplete information, and we conclude, when we are done analyzing the patterns, that out picture is clear and accurate. But is it?" (Leonard Mlodinow, "The Drunkard’s Walk: How Randomness Rules Our Lives", 2008)

"Complexity has the propensity to overload systems, making the relevance of a particular piece of information not statistically significant. And when an array of mind-numbing factors is added into the equation, theory and models rarely conform to reality." (Lawrence K Samuels, "Defense of Chaos: The Chaology of Politics, Economics and Human Action", 2013)

"Complexity scientists concluded that there are just too many factors - both concordant and contrarian - to understand. And with so many potential gaps in information, almost nobody can see the whole picture. Complex systems have severe limits, not only to predictability but also to measurability. Some complexity theorists argue that modelling, while useful for thinking and for studying the complexities of the world, is a particularly poor tool for predicting what will happen." (Lawrence K Samuels, "Defense of Chaos: The Chaology of Politics, Economics and Human Action", 2013)

"One of the most powerful transformational catalysts is knowledge, new information, or logic that defies old mental models and ways of thinking" (Elizabeth Thornton, "The Objective Leader", 2015)

"A mental representation is a mental structure that corresponds to an object, an idea, a collection of information, or anything else, concrete or abstract, that the brain is thinking about. […] Because the details of mental representations can differ dramatically from field to field, it’s hard to offer an overarching definition that is not too vague, but in essence these representations are preexisting patterns of information - facts, images, rules, relationships, and so on - that are held in long-term memory and that can be used to respond quickly and effectively in certain types of situations." (Anders Ericsson & Robert Pool," Peak: Secrets from  the  New  Science  of  Expertise", 2016)

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